It seems like orders that are paid via PayPal do not get confirmation email from my shopping cart - it worked OK until last week, and suddenly in both my shops (that run different CS-CART versions) I stopped getting email confirmations for orders paid via PayPal. This is very strange. I assume it's either something on PayPal or on CS-CART, but looking at the forum I couldn't find any similar problem. Can anyone help?
I also have this problem but I always had it. It seems if the customer does not return from Paypal it leaves the order in the incompleted mode. It also does not send out any email - to the customer or to us.
Hi guyrotberg,
Are you using the supplier functionality? If you are, try to see if the solution here works for you: [url=“http://forum.cs-cart.com/tracker/issue-2579-fn-get-notification-rules-problem-when-the-supplier-functionality-is-activated/page__gopid__10319#entry10319”]http://forum.cs-cart.com/tracker/issue-2579-fn-get-notification-rules-problem-when-the-supplier-functionality-is-activated/page__gopid__10319#entry10319[/url]
There is a thread on this before: [url=“Order Notification not being sent. - Issues & Troubleshooting - CS-Cart Community Forums”]Order Notification not being sent. - Issues & Troubleshooting - CS-Cart Community Forums
This only works IF you have the supplier functionality enabled.
Thanks nodame.
I used to have the suppliers functionality enabled, but disabled it a while ago. The problem just started last week, and before that I used to get notifications for all orders, so I guess it's not related to the suppliers functionality. Thanks for letting me know though.
Is this still a problem? We just started experiencing this same issue. I cant figure out why? We didnt make any code changes recently
Has anybody found a solutiion for this?
Order department is not getting order confirmations for PayPal orders. Clients get the confirmation, only on our end is missing
Has anybody found a solutiion for this?
Order department is not getting order confirmations for PayPal orders. Clients get the confirmation, only on our end is missing
Please check settings of the corresponding order statuses at first: