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PayPal Orders - No Order Confirmation Emails! Rate Topic   - - - - -

 
  • guyrotberg
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Posted 09 May 2012 - 03:30 PM #1

It seems like orders that are paid via PayPal do not get confirmation email from my shopping cart - it worked OK until last week, and suddenly in both my shops (that run different CS-CART versions) I stopped getting email confirmations for orders paid via PayPal. This is very strange. I assume it's either something on PayPal or on CS-CART, but looking at the forum I couldn't find any similar problem. Can anyone help?

 
  • sholand
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Posted 09 May 2012 - 03:38 PM #2

I also have this problem but I always had it. It seems if the customer does not return from Paypal it leaves the order in the incompleted mode. It also does not send out any email - to the customer or to us.

 
  • nodame
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Posted 11 May 2012 - 03:36 PM #3

Hi guyrotberg,

Are you using the supplier functionality? If you are, try to see if the solution here works for you: http://forum.cs-cart...0319#entry10319

There is a thread on this before: http://forum.cs-cart...__fromsearch__1

This only works IF you have the supplier functionality enabled.
v4.1.1

 
  • guyrotberg
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Posted 11 May 2012 - 04:51 PM #4

Thanks nodame.

I used to have the suppliers functionality enabled, but disabled it a while ago. The problem just started last week, and before that I used to get notifications for all orders, so I guess it's not related to the suppliers functionality. Thanks for letting me know though.

 
  • buging
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Posted 27 February 2013 - 08:56 AM #5

Is this still a problem? We just started experiencing this same issue. I cant figure out why? We didnt make any code changes recently

 
  • Fedor
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Posted 27 January 2016 - 12:41 PM #6

Has anybody found a solutiion for this?

Order department is not getting order confirmations for PayPal orders. Clients get the confirmation, only on our end is missing



 
  • eComLabs
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Posted 27 January 2016 - 03:38 PM #7

Has anybody found a solutiion for this?

Order department is not getting order confirmations for PayPal orders. Clients get the confirmation, only on our end is missing

 

Please check settings of the corresponding order statuses at first:

 

http://prntscr.com/9vj1i3


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