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Live Help issue with 2.1.4 Rate Topic   - - - - -

 
  • dvsgr
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Posted 31 March 2012 - 08:45 AM #1

HI fellows,

I have several issues with 2.1.4 cs-cart and the latest beta version.

First of all I cant get to add a second operator. Although I can fill in all the fields about his details, there is no save button!!!

Second when the module is activated and I start a conversation with a client I can see what he types but my typping is not appearing on his screen!!!!

Had anyone else had these problems with Live Help and an aerlier vesion?

Fotis
Fotis Kourmadas
Cs-Cart Development - Cs-Cart Authorized Reseller 

 
  • dvsgr
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Posted 06 April 2012 - 06:53 PM #2

Anyone at all?
Fotis Kourmadas
Cs-Cart Development - Cs-Cart Authorized Reseller 

 
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Posted 07 June 2012 - 01:43 PM #3

Foti, did you find a solutions with the live help addon?

I am thinking of searching for 3nd party solutions for customer chat/support like livezilla or zoppim...

Any other thoughts/suggestions?

thanks

 
  • dvsgr
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Posted 07 June 2012 - 08:04 PM #4

No luck on this.

I have started using zoppim and been very pleased with it.

Fotis
Fotis Kourmadas
Cs-Cart Development - Cs-Cart Authorized Reseller