Contact form

Hello just tried install comunity version to my partner for some small shop ( I have got proffesional cscart ) but when I try contact form then get page without text areal or text field just get submit button :-( any help would be very appreciate :-)





thanks Marian

Hi there,



Have you any fields in the contact form in admin side? (content-> pages->contact us)



If yes have you tried to clear both cache? (var/cache and var/compiled/customer)



Fotis

hello here is picture I have got proffesional and comunity version on server with enginex both have same problem with contact form :-( I tried cleare cashe, reinstall form builder but nothing

cform.png

Can you show me your admin side of that form?

hello of course I can but everything is fine on our old vps with apache :-) this must be something wrong with php I guess or nginex

hello again could you have a look for my php if is good ? http://109.109.234.106/info.php please ?

Hi again



I see you have a nginx server. That requires a few mods .

Have a look here first. cs-cart on nginx web server - Installation & Upgrade - CS-Cart Community Forums



Have you done this.



Is other parts of Cs-cart working correctly?

hello many thanks try have a look here 109.109.234.107 I hope everything is fine but you know more heads more brain :-)

ok I already have rewriting yet was reading this one

ok I already have this tuning done :-)

Well it all looks fine except that contact form.



Try to delete all fields in their and recreate them or just a few for test purposes.



I ve never saw something similar before.

Thanks me neither too did see that :-) I did everything what you suggest. Just hope guys from cscart will know some tricky for this issue

anyway that happens on professional cscar too not only comunity version :-) I am very curious what issue discover folks from cscart company

Was a solution found for this?

[quote name=‘tomtomrepairteam’ timestamp=‘1332637647’ post=‘133746’]

hello here is picture I have got proffesional and comunity version on server with enginex both have same problem with contact form :-( I tried cleare cashe, reinstall form builder but nothing

[/quote]



Hello friend

This problem can be by the server request, pls check the requirements cs-cart with your PHP server



Best regards

I had a similar issue. The problem for me was that my Apache had Php 5.4 installed which is currently not supported by Cs-cart (only 5.2.x and 5.3.x are supported).



To see what PHP is installed on your server go to Administration - Databases and click on the PHP Information link. First big box has the php version. If it's not 5.2 or 5.3 that might be the problem (even if it's 5.4).



I rebuilt my Apache with 5.3.x and now the Contact us form works (did not load the custom fields when i had 5.4).

[quote name='evecookies' timestamp='1360026087' post='154472']

I had a similar issue. The problem for me was that my Apache had Php 5.4 installed which is currently not supported by Cs-cart (only 5.2.x and 5.3.x are supported).



To see what PHP is installed on your server go to Administration - Databases and click on the PHP Information link. First big box has the php version. If it's not 5.2 or 5.3 that might be the problem (even if it's 5.4).



I rebuilt my Apache with 5.3.x and now the Contact us form works (did not load the custom fields when i had 5.4).

[/quote]



I had been hit by this problem but never had the chance to find the root cause. Thanks a lot for sharing this. I downgraded php to 5.3.x and forms started working again.