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Live Help Mobile? Rate Topic   - - - - -

 
  • carterj
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  • Join Date: 11-May 09
  • 93 posts

Posted 07 October 2011 - 01:27 PM #1

Is there a live help mobile app being developed for android or iphone?
Using CS-CART 4.2.x

 

Posted 12 December 2011 - 06:41 AM #2

Interesting idea! What exactly are you expecting from this app?

 
  • carterj
  • Junior Member
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  • Join Date: 11-May 09
  • 93 posts

Posted 08 January 2012 - 05:46 AM #3

The expectation is that a "sales agent" can login from a mobile app and be able to respond to messages or live chat. I realize that support would be limited since you would not be able to logon to the administrative backend, but this would enable some basic sales & marketing leads and fast response to common questions.

The app could run in the background similar to google voice... sound notification when new communication.
Using CS-CART 4.2.x