I am getting the following error when running the upgrade script: upgrade135sp4-208.php from my browser. I do not even see cscart_addons in the 1.3.5 database that is currently running. Could you point me in the right direction please?
Database error: Table 'goodspee_208.cscart_addons' doesn't exist (1146)
Invalid query: SELECT addon, IF(status = 'A',options,'') as options, status FROM cscart_addons ORDER BY priority
Backtrace:
File: /home/goodspee/public_html/bbb/core/fn.database.php
Line: 311
Function: db_error
File: /home/goodspee/public_html/bbb/core/fn.database.php
Line: 70
Function: db_query
File: /home/goodspee/public_html/bbb/core/fn.control.php
Line: 132
Function: db_get_hash_array
File: /home/goodspee/public_html/bbb/upgrade135sp4-208.php
Line: 228
Function: fn_init_addons
Hello zazaqaz,
Thank you for your message. I am sorry to hear that you experience this problem.
The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.
—
Pavel Zyukin
CS-Cart Support team
[quote name='CS-Cart Support team' timestamp='1315922183' post='121582']
Hello zazaqaz,
Thank you for your message. I am sorry to hear that you experience this problem.
The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.
—
Pavel Zyukin
CS-Cart Support team
[/quote]
Hi There
Support ticket submitted yesterday @ 5:47AM no response as of yet. How long should I expect before support will reply with a resolution?
Hello zazaqaz,
Thank you for the reply.
Unfortunately, we are loaded heavily at the moment. I apologize for the delay in responding to your inquiry.
Our technical support engineers answered your support request in our Help Desk system. Please check it.
—
Pavel Zyukin
CS-Cart Support team