SSL not working after changing ssl godaddy renewal

General General Questions
1

Need immediate assistance.



I am hosting with Godaddy.com and using the SSL. I was asked to renew ssl services and since i received a free ssl credit. I decided to utilize by revoking one service and create another one.



Now i cant access my admin page and cannot make payments as my website was ssl enabled. How can i access my admin page? and get this to work again

Thanks

2

Fun and games…



If you are hosting with GoDaddy, it’s best that you contact them directly as it presents a whole new amount of issues to resolve it manually.



However:

  1. Open PHPMyAdmin
  2. Select your database
  3. Click on the mySQL tab and paste this mySQL statement in, change YOURDATABASENAME with your database’s name. (Single Quotes are required)



UPDATE `YOURDATABASENAME`.`cscart_settings` SET `value` = 'N' WHERE `cscart_settings`.`option_id` =10003;

UPDATE `YOURDATABASENAME`.`cscart_settings` SET `value` = 'N' WHERE `cscart_settings`.`option_id` =10004;

UPDATE `YOURDATABASENAME`.`cscart_settings` SET `value` = 'N' WHERE `cscart_settings`.`option_id` =7147;




Click on ‘Go’



Your database will no longer request an SSL page for any aspect of your website. Now it’s time to delete the cache’ed files.



Using FTP:

  1. Navigate to /var/compiled
  2. Delete all files under compiled
  3. Navigate to /var/cache
  4. Delete all files under cache
  5. Open your website up using a NEW browser window, preferably a DIFFERENT browser.



    Sometimes browsers cache the expected url for SSL enabled pages and will continue to look for the SSL pages. Using a new browser will not have a cache.



    J.
3

Would i have to delete the the Mail, Admin, Customer folders in the Compiles folder also?

4

[quote name=‘poloxstar’]Would i have to delete the the Mail, Admin, Customer folders in the Compiles folder also?[/quote]



Yes,

They regenerate.

5

Hi any more suggestions? it still not working.



I am able to access my normal home page but the admin and my checkout page is not working.

Thanks

6

Hello Poloxstar,



The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.



—

Anastasiya Kozlova

CS-Cart Support team

7

Please reply with your result and solution. I just had this happen to me after having my hosting provider (Liquid Web) install an SSL cert. This was in a 2.1.4 Pro install.

thanks,

Glen



Deleting var/cache files and opening in a new browser did the trick.