Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

Fix The Search!!!!!!!!!!!!! Rate Topic   * * * * * 1 votes

 
  • bigjmart
  • Senior Member
  • Members
  • Join Date: 29-Jan 10
  • 192 posts

Posted 21 April 2011 - 04:49 AM #1

How can I fix the search in my cscart... it is not working... it does not even find the item by searching for the keywords.... help.

 
  • Triplex
  • Senior Member
  • Members
  • Join Date: 12-Mar 08
  • 622 posts

Posted 21 April 2011 - 05:19 AM #2

Which problem you have exactly?
Mabye a screenshot?
Or even betther a link to test it

 
  • moka
  • Senior Member
  • Members
  • Join Date: 09-Feb 08
  • 634 posts

Posted 21 April 2011 - 06:09 AM #3

Everything is wrong with the search. Everything. But 2 biggies are:


1) items only return if you enter every possible combination a human can come up with for that item in the exact same order.

eg. I have about 40 pink butterflies.
- "pink butterfly" only returns about 4 items. It only returns it if I have "pink" and "butterfly" right next to each other in search words. If they are not right next to each other, it does not return. If I have pink, nylon, butterfly, it will not return. I cannot possibly come up with all possible combinations of words people will think of to search

2) The quick search items do not show up on the search list if you hit enter. The results do not match at all. So if 5 items show up on the drop down for quick search, you could hit enter and it may say no products for these search words.

I have disabled my search until someone comes up with a viable solution to this broken search. It worked perfectly in 1.3.5. My conversion rates have dropped 200% since I upgraded. I am pretty sure it is the search...

 
  • CS-Cart team
  • CS-Cart support team
  • Moderators
  • Join Date: 04-Apr 11
  • 3809 posts

Posted 21 April 2011 - 06:51 AM #4

Hello, moka

The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.

Sincerely yours, CS-Cart Support Team

 

User guide       |  Developer documentation  |  Core API documentation


 
  • bigjmart
  • Senior Member
  • Members
  • Join Date: 29-Jan 10
  • 192 posts

Posted 21 April 2011 - 08:48 PM #5

Which problem you have exactly?
Mabye a screenshot?
Or even betther a link to test it


bigjmart.com

go and do a search for gps... i have about 3 or 4 of them on the site... search magellan... try different searches and see if they come up...

if the title of the product is: Magellan gps with voice navigation

and I do a search for "Magellan voice" nothing will show. how can I fix this...

 
  • ogia
  • Senior Member
  • Members
  • Join Date: 09-Aug 09
  • 503 posts

Posted 22 April 2011 - 03:05 AM #6

You can tweak a few settings, but the search is really bad.

I ended up installing 3rd party site search software:
http://www.wrensoft.com/zoom/

It has a lot of features. For instance, I can place some comment tags in the templates that will eliminate certain areas from being included when the pages are indexed. It creates really accurate results.

The only downside is that I have to index my site and upload the new files whenever it changes.
CS-Cart 2.1.3 | Selling downloads
I recommend Newsletter Integration with Mailchimp

 
  • bigjmart
  • Senior Member
  • Members
  • Join Date: 29-Jan 10
  • 192 posts

Posted 22 April 2011 - 05:49 AM #7

Hello, moka

The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.


I have opened a support ticket. I need help fast because the search is the biggest part of the website. No working search, no customers, no business...

 
  • moka
  • Senior Member
  • Members
  • Join Date: 09-Feb 08
  • 634 posts

Posted 22 April 2011 - 06:26 AM #8

This is the reply I got and it works sooo much better.

Please note that by default, the quick search feature is set to exact phrase.
To set quick search to search by all of these words, you should:
1) In the "core" directory of your CS-Cart installation, open the "fn.catalog.php" file.
2) In this file, add the following part of code:

if (empty($params['match'])) {
	$params['match'] = 'all';
}


above this one:

// Search string condition for SQL query


Save the file.

Note: In order to set the quick search to search by any of these words replace all with any in the added code.


 
  • badmaash
  • Senior Member
  • Members
  • Join Date: 25-Dec 09
  • 456 posts

Posted 22 April 2011 - 08:06 AM #9

Thanks for the tweek to sort out the crap seach function...... will give it a try
1 x CS-CART Version 2.0.15, 2 x CS-CART Version 2.1.1

 
  • Traveler
  • Senior Member
  • Members
  • Join Date: 02-Feb 07
  • 901 posts

Posted 22 April 2011 - 12:07 PM #10

I have also removed the search as it is worthless.

Version 4.9.2


 
  • bigjmart
  • Senior Member
  • Members
  • Join Date: 29-Jan 10
  • 192 posts

Posted 23 April 2011 - 12:07 AM #11

This is the reply I got and it works sooo much better.

Please note that by default, the quick search feature is set to exact phrase.
To set quick search to search by all of these words, you should:
1) In the "core" directory of your CS-Cart installation, open the "fn.catalog.php" file.
2) In this file, add the following part of code:

if (empty($params['match'])) {
	$params['match'] = 'all';
}


above this one:

// Search string condition for SQL query


Save the file.

Note: In order to set the quick search to search by any of these words replace all with any in the added code.


THIS WORKED. YOUR A LIFESAVER. SEARCH IS VERY IMPORTANT TO A BUSINESS. BLESS YOU.

 
  • purelife
  • Member
  • Members
  • Join Date: 24-Jun 10
  • 61 posts

Posted 23 April 2011 - 06:43 AM #12

wow did they change this search in this newest version? I used to be able to search by keywords now i have to type the exact too!

I didn't know my search have changed until I saw this thread. :o Did the code above and works now.

I just recently updated to this newest version last month!


**Is there a way to make it search only the title of the product insteads of the body as well? I have description of products on alot of items using the same words as other products and it shows up in search as well.

 
  • TheNewbie
  • Junior Member
  • Members
  • Join Date: 16-Mar 09
  • 15 posts

Posted 23 April 2011 - 09:04 AM #13

Could someone at cs-cart tell me why you make changes to things that work fine?

Personally, it makes me a little nervous when upgrading to the latest version. When you find a problem like this, does this change get applied to the next version, or will we have to keep a list of these modifications and update those on each upgrade?

 
  • ogia
  • Senior Member
  • Members
  • Join Date: 09-Aug 09
  • 503 posts

Posted 24 April 2011 - 02:38 AM #14

I really don't think much has changed recently unless there was a default setting that was changed. I've been using cs-cart since 2.0.6 and the search never was stellar by any means. One issue is that the default is set to be more restrictive (can't remember for sure if it's exact phrase or all words). I changed it to match 'any' and results were still dismal. More results, but the top results were never the most relevant. That's why I ditched it all together and installed zoom search. It uses technology most people are used to seeing, with more google-like results. If I'm looking for a particular product, it shows up on top vs. cs-cart's built in search - I often had problems finding a product even if I knew the exact name of it.
CS-Cart 2.1.3 | Selling downloads
I recommend Newsletter Integration with Mailchimp

 
  • Traveler
  • Senior Member
  • Members
  • Join Date: 02-Feb 07
  • 901 posts

Posted 24 April 2011 - 03:58 AM #15

http://www.google.com/services/

Has anyone tried Google's site search for $100 per year for small sites?

Version 4.9.2


 
  • bigjmart
  • Senior Member
  • Members
  • Join Date: 29-Jan 10
  • 192 posts

Posted 24 April 2011 - 05:06 AM #16

How can I fix the search in my cscart... it is not working... it does not even find the item by searching for the keywords.... help.


BUT THE REAL QUESTION IS... LOL...

CAN YOU GET GOOGLE BASE TO EXPORT WITH PICTURES???
(Im having this issue too), I posted something in the forum as well...

*Seems like CS Cart like said before takes 1 step forward with an upgrade, and 2 steps back by changing it...

 
  • Traveler
  • Senior Member
  • Members
  • Join Date: 02-Feb 07
  • 901 posts

Posted 24 April 2011 - 05:19 AM #17

http://www.sli-systems.com/blog/

Here is another interesting site search tool - I am not sure how expensive it is

Version 4.9.2


 
  • CS-Cart team
  • CS-Cart support team
  • Moderators
  • Join Date: 04-Apr 11
  • 3809 posts

Posted 25 April 2011 - 06:02 AM #18

I really don't think much has changed recently unless there was a default setting that was changed. I've been using cs-cart since 2.0.6 and the search never was stellar by any means. One issue is that the default is set to be more restrictive (can't remember for sure if it's exact phrase or all words). I changed it to match 'any' and results were still dismal. More results, but the top results were never the most relevant. That's why I ditched it all together and installed zoom search. It uses technology most people are used to seeing, with more google-like results. If I'm looking for a particular product, it shows up on top vs. cs-cart's built in search - I often had problems finding a product even if I knew the exact name of it.


Hello ogia,

I suggest that you should consider our custom development service. Our custom development specialist can explore whether it is possible to change CS-Cart code to meet your requirements and, if possible, can estimate your request.

Thank you.

Sincerely yours, CS-Cart Support Team

 

User guide       |  Developer documentation  |  Core API documentation


 
  • Flow
  • Super Duper and Amazingly Sexy Senior
  • Members
  • Join Date: 13-Oct 10
  • 2307 posts

Posted 25 April 2011 - 06:48 AM #19

I agree, the search is horrible out of the box. Completely useless.

@CS-cart - instead of charging someone 100's of dollars to fix it, why not just fix it and sell a much better product to your clients.

Doing it this way - asking loyal clients for money to fix stuff that should be working fine in any cart - you're digging your own grave. What do you think potential customers think if they see this thread? They will scratch CS of their list and go right back looking at the competition.

(to potential clients reading this: you shouldn't! I tried about 20 carts and am very happy with CS!)

Martketing lesson: Happy clients = happy reports = is more customers.

Happy eastern everyone!

When life hands you lemons, bring on the Tequila baby!


 
  • Traveler
  • Senior Member
  • Members
  • Join Date: 02-Feb 07
  • 901 posts

Posted 25 April 2011 - 06:54 AM #20

I agree, the search is horrible out of the box. Completely useless.

@CS-cart - instead of charging someone 100's of dollars to fix it, why not just fix it and sell a much better product to your clients.

Doing it this way - asking loyal clients for money to fix stuff that should be working find in any cart - you're digging your own grave. What do you think potential customers think if they see this thread? They will scratch CS of their list and go right back looking at the competition.

(to potential clients reading this: you shouldn't! I tried about 20 carts and am very happy with CS!)

Martketing lesson: Happy clients = happy reports = is more customers.

Happy eastern everyone!


Exactly.

Except I am willing to pay say another $100 for Google quality search - which I may end up paying anyway to Google....

Version 4.9.2