I have a Contact us page using the form builder. All is well except that the emails I receive do not have reply to the correct address (I have to cut and paste the address from the message).
How can I set the reply address to use the email form field I include in the form?
This may sound silly, but can you check that the email address ‘Type’ is set to ‘email’ as I have tested it myself. In MS Outlook I hit reply and it was returned to the address I typed in the form.
Content > Pages > Edit > Form Builder >
Scroll down to the email line & check type
Jon.
[quote name=‘RSW’]I have a Contact us page using the form builder. All is well except that the emails I receive do not have reply to the correct address (I have to cut and paste the address from the message).
How can I set the reply address to use the email form field I include in the form?[/QUOTE]
I dont see a place in the form to include a “return to” email address. I thought they just got returned to the default email address in admin/settings/company
JOhn
I have it coming to a gmail account, and the email details show the return address is set correctly, but gmail is not using it… perhaps something else in the email headers is not sent correct?
I have this problem too. It's super annoying… It has something to do with the fact that when the senders address is your own, google will not use the reply-to address.
I'm going to get into this now, but if somebody has the answer already, i'd love to know.
Odd, my contact us page always has the Reply-To set to the sender and the From field set to the originating store (in my case xxx@ez-ms.com). I use SMTP mail and have things set so that a reverse look-up of the SMTP server will resolve to ez-ms.com.
Can anyone supply header info from their contact us email that is being sent that shows the Reply-To field?
I'm experiencing this as well. Has anybody come up with a solution?
Or is their simply a way to make the “From” email address field show up in the subject line?
The form_subject.tpl simple has this in it:
{$form_title}
What can I type there to make it show the From Email Address Field?
Add a PHP hook for 'send_form'.
(see addons/form_builder/func.php for parameters).
Assign $from = $sender