Hi,
I set up 2 invoices sent after checkout:
- Customer invoice: in storefront language (English or Vietnamese) (fine)
- Orders department invoice: in Administrator panel default language (Vietnamese). (with issues)
The problem is: In the Orders department invoice, all fields are translated correctly to Vietnamese except: order status, payment method, and especially product info (product name, code, options).
Upon closer investigation, I found out only the language translation variables (Admin panel>Content>Languages>Translations) were translated. Any fields that I manually translated like product description (not a translation variable), those were not shown translated on that invoice.
In case you wonder, I have order status, payment method, and product info in 2 languages in my cs cart. It’s not that I forgot to translate those fields. When customer invoice is sent in Vietnamese, all fields are translated correctly. Something wrong with orders department invoice setup.
Anyone knows how I can have those fields translated correctly?
Attached is orders department invoice with not-translated fields highlighted.
Thank you in advance.