Google Attention required: order notification failing

Hello



We’ve made several unsuccessful attempts to send order notifications to your notification callback URL, [url]https://www.rinxwatches.com/payments/google_checkout_response.php[/url] As a result, you aren’t receiving order status, risk, or other notifications.



To help you identify the issue with your callback URL, please review the errors we encountered while sending notifications to you. To review this error information:

1. Sign in to Google Checkout.
   
2. Click on the Tools tab.
   
3. Click Integration Console.
   
   Error messages will appear under ‘Integration Issues.’ If necessary, you can also update your callback URL in the ‘API callback URL’ box on the same page.
   
   For more information about receiving notifications via the notification API, visit [url]http://code.google.com/apis/checkout/developer/index.html#notification[/url].

You have a permission problem with accessing

/payments/google_checkout_response.php

[500 internal server error]



I noticed another problem also with your SSL pages…

Your rss and social bookmarking images are being pulled from non-secure locations and it’s breaking your SSL

Hey did you get this fixed? I’m having the same problem www.mototote.com



I do get the X-https-X error in the browser address line. So I tried disabling the Share block at top right and the social logos/links block at the bottom. No change.



The [url]https://www.mototote.com/payments/google_checkout_response.php[/url] link in the Google email it takes you to a rewrite page [url]MotoTote Motorcycle Hitch Carriers, Haulers & Racks



Any suggestions? Thanks!

Marvin, I just corrected some permission problems you had on files in the payments directory that were causing 500 errors and cleared your cache.



Your google response should now work properly…



You do still have a problem with the bookmarking feature breaking your SSL connections… You need to pull that from a SSL (https) source or load the images locally.

Here is the fix



[url]http://www.addthis.com/help/ssl[/url]

[QUOTE]HTTPS / SSL Support



If you are using AddThis on a https:// page you will need to make some small changes.



In the code of the widget replace:



http://s7.addthis.com or http://s5.addthis.com



with:



[url]https://s7.addthis.com/[/url]



That’s it. All features will continue to work the same.[/QUOTE]

I am getting the same error on Google checkout, I also have SSL enabled and the perms for google_checkout.php and google_checkout_response.php is 666.

should I change them?



Thanks



John

John, if you are talking about your elitesigns domain then there is a problem with the SSL configuration on that account. I just found a security issue with that site also while testing and will PM you

Thanks for the heads up pn the security and I have sorted, It had the new file installed when I reinstalled and had created my re named file. I didnt remove the old one.



And the site I am refering to for the Google error is www.hivis.co.uk, I have true business ev SSL installed but dont see any other SSL errors.

I just dont get the order in admin and google cant send the call back.

Thanks

John

John, check and verify that payments/google_checkout_response.php exists



[url]http://www.hivis.co.uk/payments/google_checkout_response.php[/url]



Shows file not found

Defo there, folder permissions are 755 on /payments

and 666 on .php file





John

google php.jpg

That is strange, none of those files seem to exist linking directly to them but some of the other files that should be there do respond like paypal and hsbc…



It doesn’t appear to be a permission problem since it is throwing 404s instead of 500s but who knows… those files should all be set to 644

Dunno, its all foreign to me. Google response is a 500 though.



Ill submit a ticket and see where we get



Thanks for the help



JOhn

Johnbol1,



You can also just have your host go in & quickly reset your CS-Cart permissions to 755 for all Directories, and 644 for all Files.



You have had some other permissions related errors mentioned in some of your other recent posts, so odds are quite high that there are a bunch of incorrect permissions in your CS-Cart install after the recent upgrades.

[QUOTE]Defo there, folder permissions are 755 on /payments

and 666 on .php file[/QUOTE]



This is a prime example!

Having changed the google_payment_respone.php to 644 and cc I now get



GCR: Failed to parse incoming XML data



when following that path. I assume now this is a slightly better and there are a couple of threads on this.

I will hound the host and CS and see where I get.

Thanks for the help

John

That is what it is supposed to say because you are not supplying the sales data it was expecting… You should be good to go now

Great so it was a permissions problem. Thanks Guys



I will get the permissions reset also



JOhn

[quote name=‘S-Combs’]Here is the fix



[url]http://www.addthis.com/help/ssl[/url][/QUOTE]



Hi Scott, Thanks for the help!



I did change the http to https in the AddThis widget and still no dice.



Is there something else it could be?



Thanks!

Your addthis image is correct now Marvin but you have something else breaking the ssl



It appears to be this script

It appears to be this script

[/QUOTE]



OK S-Combs I’ve been looking for over an hour and I can’t find what file that is in. Can you help?

Thanks!

[quote name='Struck' timestamp='1300735035' post='107422']

Johnbol1,



You can also just have your host go in & quickly reset your CS-Cart permissions to 755 for all Directories, and 644 for all Files.



You have had some other permissions related errors mentioned in some of your other recent posts, so odds are quite high that there are a bunch of incorrect permissions in your CS-Cart install after the recent upgrades.







This is a prime example!

[/quote]



I was experiencing the same problem and this helped me solve it, thanks very much for your contribution.