does cs-cart send tracking numbers to customers?

Store Builder Questions
1

So i’m not sure if it automatically sends and email to a customer or not after i enter in the tracking numbers. Does it? Is there a setting for this?

2

[quote name=‘dieselstation’]So i’m not sure if it automatically sends and email to a customer or not after i enter in the tracking numbers. Does it? Is there a setting for this?[/QUOTE]



The way I do it is to add the tracking number to the order, save the order without sending e-mails, then when I change order status to completes I check the boxes to notify customer…



Works well but if you do not check the notify customer box then they will not get the tracking #



Hope this helps…

3

[quote name=‘dieselstation’]So i’m not sure if it automatically sends and email to a customer or not after i enter in the tracking numbers. Does it? Is there a setting for this?[/QUOTE]



it seems the latest v2.1.0 doesn`t have a form for tracking number input.

4

New shipment

5

[quote name='The Tool' timestamp='1282986902' post='87640']

New shipment

[/quote]





Where?

6

This should help get you pointed in the right direction.



Try enabling the “Shipments” feature in CS-Cart, then view an order in your admin panel.





Admin>Settings>General> “Allow Users to Create Shipments” = (Checked)