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No shipping options are available Rate Topic   - - - - -

 
  • itflood
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Posted 27 November 2006 - 05:08 AM #1

Hi
I’m new user to CS-Cart.

Currently I'm testing the new installed Cart, while checkout and when I come to the order details step I'm always getting the following error for all countries

Unfortunately no shipping options are available for your location.
Please contact us and we will see about delivering to you.


How to fix this problem.

 
  • MikeK
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Posted 27 November 2006 - 05:34 AM #2

Have you setup a carrier, USPS, UPS, FedEx? Pretty sure you'll need to do that first.

 
  • itflood
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Posted 27 November 2006 - 06:16 AM #3

I have tried to add FedEx but I will need to have an account with them first.
Currently I want to test the full process first.

 
  • terje
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Posted 27 November 2006 - 06:52 AM #4

Not the shipping settings but the shipping methods under Shipping/Taxes.

make a new shipping method - call it f.eks. post
ad cost dependences on it - more that and less than

vola it is working

Terje
CS-Cart 1.3.4

 
  • MikeK
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Posted 27 November 2006 - 06:58 AM #5

I have tried to add FedEx but I will need to have an account with them first.
Currently I want to test the full process first.

Seems to me that you're putting the cart before the horse a little bit. I think you need to decide on a carrier first so you can provide an account number. I don't see how you can test an account that doesn't exist. I use FedEx and USPS and they both work fine.

Cheers,
MikeK

 
  • terje
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Posted 27 November 2006 - 07:10 AM #6

MikeK - Itfloods problem is that when he comes to Checkout after filling out the clients name he get - no shipping metod. He is not testing out FedEx or USPS accounts but to go true with a test sale.

Not everybody use a carrier - you can easely use the old way by going to the postoffice yourselves.

Terje
CS-Cart 1.3.4

 
  • MikeK
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Posted 27 November 2006 - 07:38 AM #7

MikeK - Itfloods problem is that when he comes to Checkout after filling out the clients name he get - no shipping metod. He is not testing out FedEx or USPS accounts but to go true with a test sale.

This is true. If he sets up his own shipping method then CS-C will let him pretty much do what he wants. But, if he wants to use the built in functions for the major carriers he needs to set up an account with that carrier. CS-C has interoperability with UPS, FedEx, and USPS that requires an account to be setup with the carrier prior to setting it up in CS-C. There isn't a way to test out the FedEx carrier that's built into the program without having an account. The only way you could do something similar is to setup a custom carrier and call them FedEx, but I'm not sure if that's even possible.

Cheers,
Mike

 
  • terje
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Posted 27 November 2006 - 07:43 AM #8

There isn't a way to test out the FedEx carrier that's built into the program without having an account. The only way you could do something similar is to setup a custom carrier and call them FedEx, but I'm not sure if that's even possible.


guess you are right about that Mike

Terje
CS-Cart 1.3.4

 
  • itflood
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Posted 27 November 2006 - 08:15 AM #9

Thank you all for your contribution I will try both solutions.

By the way have you seen my other problem? Or I can call it bug.
http://vb.cs-cart.co...read.php?t=1628

 

Posted 30 November 2006 - 03:35 PM #10

MikeK - Itfloods problem is that when he comes to Checkout after filling out the clients name he get - no shipping metod. He is not testing out FedEx or USPS accounts but to go true with a test sale.

Not everybody use a carrier - you can easely use the old way by going to the postoffice yourselves.

Terje


I'm raising this thread due to inconsistencies with CS-CART and personally rather (p*ssed *ff)
I NEED shipping that does NOT require a SHIPPING PROCESSOR.
I WANT to POST the item myself. Personally I don't require the usage of a shipping processor because our shop is literally one shop down from the Boronia Australia Post.

Please someone help me, I don't want to make the n00b cry but this is painstaking. I just want to get the product shipped with the pre-defined cost.
Ie product = $79.95 + $6 Postage = $85.90 available from the checkout
(Product "detailed information' -> Shipping freight ($): 'x' area)
I don't want to raise prices as I cannot justify high prices for the sake of 'free postage', ie A 'special' spark plug cost $15 in the local why buy from me at $20 with 'free postage' that kills my customer's idea of me being cheaper next time they need a part.

I've enquired nicely to the CS-Cart team only to be asked for USD$45 = AUD$60. I don't have that money sitting around anymore.
I asked 2 questions in my 30 days support period. Give me per question based charges anyday. Half the time problems don't come in 30 days blocks :mad:
I've moved on from CS-Cart to WooC******** - If you need anything I can be of little help.

 
  • terje
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Posted 30 November 2006 - 03:54 PM #11

Please someone help me, I don't want to make the n00b cry but this is painstaking. I just want to get the product shipped with the pre-defined cost.
Ie product = $79.95 + $6 Postage = $85.90 available from the checkout
(Product "detailed information' -> Shipping freight ($): 'x' area)
I don't want to raise prices as I cannot justify high prices for the sake of 'free postage', ie A 'special' spark plug cost $15 in the local why buy from me at $20 with 'free postage' that kills my customer's idea of me being cheaper next time they need a part.


You dont ned any shipping processeor- make your own shipping method in admin under Shipping/Taxes. call it f.eks. post
ad cost dependences on it - more that and less than

I'm using the post myselves.

Terje
CS-Cart 1.3.4

 

Posted 30 November 2006 - 04:18 PM #12

You dont ned any shipping processeor- make your own shipping method in admin under Shipping/Taxes. call it f.eks. post
ad cost dependences on it - more that and less than

I'm using the post myselves.

Terje


I've tried as you have explained without success.
Here are the following screenshots. If you could please point out what need changing.

MANAGE PRODUCTS
You can see the shipping freight marked as $8.00

Posted Image

SHIPPING SETTINGS
You will notice I have not enabled any shipping processors, nor have disabled shipping.

Posted Image

CUSTOMER CHECKOUT
This is the data that I am receiving to test order from the cart.
I'm don't know why it's displaying as CSCART 1.3.3 Sp2 did not produce such as error that I recall.

Posted Image

SHIPPING METHODS
I have created a new shipping method that is entitled "SEA Priority Shipping"
With what I believe to be defaults loaded in.

Posted Image

I hope this sheds some light on what to do. If we require it (and I get it working) I'll post the entire walkthrough step by step.
I've moved on from CS-Cart to WooC******** - If you need anything I can be of little help.

 
  • terje
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Posted 30 November 2006 - 04:19 PM #13

You got it Jesse

or here are the steps:

1 open this link and go to edit



set opp your $6 or what you want - if they shop more then ?? free f.eks



Terje
CS-Cart 1.3.4

 
  • terje
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Posted 30 November 2006 - 04:28 PM #14

Your shipping method properties are good - only go down on the same side and you must add new charges - as seen in my 2 picture

Terje
CS-Cart 1.3.4

 

Posted 30 November 2006 - 04:32 PM #15

I was amazed how quick you were terje.
Thank you beyond belief. You alone just saved me $75!
I've finally figured out that you have to enable one cost dependency prior to CScart adding the corresponding values.

Posted Image
Posted Image

I'll write the tutorial up in the next two days. It's 3:35am here and it's starting to show. Appreciate the help terje
I've moved on from CS-Cart to WooC******** - If you need anything I can be of little help.

 
  • terje
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Posted 30 November 2006 - 04:37 PM #16

Super - you got it

Sleep well

Terje
CS-Cart 1.3.4

 
  • calldonald
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Posted 11 December 2006 - 09:14 PM #17

I sent a support email before about this and still do not have it to work. Is there any detail instructions to set this up. I tried to set up in real time and no luck. Then i tried to set it up manually and it still has problems. all items have shipping prices in their descriptions. When you add 1 item to the cart it adds the correct shipping price, when you add a second item to the cart it miscalculates the shipping charge.
Example 1st item shipping charge = 4.60 , 2nd item ship charge = 8.60.
When you enter the 1st item the shipping charge is 4.60, when you enter a 2nd item with the 8.60 charge the total shipping becomes 4.20. This doesn't make any sense at all.

1- Is there any detail instructions to set this up?
2 - Are there any updated files that should be updated?

Also i never updated to the 1.3.4sp2 because i can't afford to have an upgrade problem/issue at this time.

Thanks in Advance

Donald

 
  • calldonald
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Posted 11 December 2006 - 10:57 PM #18

Here is an example of how my cart figures out the shipping, notice when i add to the amount how the shipping charges change.

Product Options Price Amount Tax Subtotal
Motorola Bluetooth H700 Delete $79.99 1 $6.90 $86.89

Update
Subtotal: $86.89
Shipping cost: $8.60
Including taxes:
NY Sales Tax (8.63%): $6.90
Payment surcharge: $0.00
Total cost:
$95.49


Product Options Price Amount Tax Subtotal
Motorola Bluetooth H700 Delete $79.99 2 $13.80 $173.78

Update
Subtotal: $173.78
Shipping cost: $1.20
Including taxes:
NY Sales Tax (8.63%): $13.80
Payment surcharge: $0.00
Total cost:
$174.98


Product Options Price Amount Tax Subtotal
Motorola Bluetooth H700 Delete $79.99 3 $20.70 $260.67

Update
Subtotal: $260.67
Shipping cost: $1.80
Including taxes:
NY Sales Tax (8.63%): $20.70
Payment surcharge: $0.00
Total cost:
$262.47


Product Options Price Amount Discount Tax Subtotal
Motorola Bluetooth H700 Delete $79.99 4 $9.60 $26.77 $337.13

Update
Subtotal: $337.13
Shipping cost: $2.40
Including discount: $9.60
Including taxes:
NY Sales Tax (8.63%): $26.77
Payment surcharge: $0.00
Total cost:
$339.53


Product Options Price Amount Discount Tax Subtotal
Motorola Bluetooth H700 Delete $79.99 5 $12.00 $33.46 $421.41

Update
Subtotal: $421.41
Shipping cost: $3.01
Including discount: $12.00
Including taxes:
NY Sales Tax (8.63%): $33.46
Payment surcharge: $0.00
Total cost:
$424.42

 
  • calldonald
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Posted 11 December 2006 - 11:03 PM #19

Here is an example of how my cart figures out the shipping, notice when i add to the amount how the shipping charges change.

Product Options Price Amount Tax Subtotal
Motorola Bluetooth H700 $79.99 1 $6.90 $86.89

Subtotal: $86.89
Shipping cost: $8.60
Including taxes:
NY Sales Tax (8.63%): $6.90
Total cost:
$95.49


Product Options Price Amount Tax Subtotal
Motorola Bluetooth H700 $79.99 2 $13.80 $173.78

Subtotal: $173.78
Shipping cost: $1.20
Including taxes:
NY Sales Tax (8.63%): $13.80
Total cost:
$174.98


Product Options Price Amount Tax Subtotal
Motorola Bluetooth H700 $79.99 3 $20.70 $260.67

Subtotal: $260.67
Shipping cost: $1.80
Including taxes:
NY Sales Tax (8.63%): $20.70
Total cost:
$262.47


Product Options Price Amount Discount Tax Subtotal
Motorola Bluetooth H700 $79.99 4 $9.60 $26.77 $337.13

Subtotal: $337.13
Shipping cost: $2.40
Including discount: $9.60
Including taxes:
NY Sales Tax (8.63%): $26.77
Total cost:
$339.53


Product Options Price Amount Discount Tax Subtotal
Motorola Bluetooth H700 $79.99 5 $12.00 $33.46 $421.41

Subtotal: $421.41
Shipping cost: $3.01
Including discount: $12.00
Including taxes:
NY Sales Tax (8.63%): $33.46
Total cost:
$424.42

 
  • onyingos
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Posted 19 April 2007 - 07:58 PM #20

I spent the better part of the day trying to fix the same problem :):eek: Good stuff people