And yet another reason why it is not wise to save DB Backup copies of your stores online!
What I do is backup our DB, then immediately go into /var/database/backup/ and save the backups onto a local pc. Then promptly delete the backup from our site.
Well, I posted in the help desk. They don’t read what I posted.
First they said that I don’t have a cs-cart license, they cannot offer help until I will get one. Second time they said it is not the website I have on the account and they cannot help me until I will transfer that license to my account…
I give up.
If you don’t want to inform YOUR customer then there is nothing that I am willing to do.
[quote name=‘TexasGuy’]Well, I posted in the help desk. They don’t read what I posted.
First they said that I don’t have a cs-cart license, they cannot offer help until I will get one. Second time they said it is not the website I have on the account and they cannot help me until I will transfer that license to my account…
I give up.
If you don’t want to inform YOUR customer then there is nothing that I am willing to do.[/quote]
Yes, I bought my license from Blue Labs, it is much cheaper. However, they take their sweet time processing it.
BTW, the CS-Cart support has informed me that they will take steps to inform the website operator, finally someone read the support ticket before dismissing it for “technical reasons.”