Cash Payment

I have a paypal payment and cash payment. When a user selects pay by cash on pickup we don’t get an email to say order has been made, and the status is open in the admin panel… If user orders and pays by paypa the order comes through fine and status is processed… Any idea’s what we have done qrong? This has only happened since upgrading.



Cheers,

Alan

For the ‘Open’ status in Orders->Order statuses, make sure ‘Notify orders department’ is cheecked.



Bob

Thank you jobsales… problem fixed i think. Much appreciated.



Cheers

Do you use C.O.D. payment method?



It’s working on our test server.