problem with additional images in product view

When I click on them IE says error on page.



I have tried reuploading them.



I have tried creating a brand new product to test it on.



If I click the view larger images then the main one is okay but the additional one has an image that is coming from cs-cart of what I am not sure what. It is like a blue calculator with a yellow pencil in front of it angled across.



Has anyone any ideas on what might be going on and/or how to solve it.

Amazing…I jsut got the same error. Spontaneously. The images used to work, and now they do not.



Anyone have a solution for this?



CS Cart 2.0.12



IE 8 reports this for “Error on the page”:


[QUOTE]Webpage error details



User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; OfficeLiveConnector.1.4; OfficeLivePatch.1.3; .NET CLR 3.0.30729)

Timestamp: Sun, 28 Feb 2010 07:11:03 UTC





Message: ‘attr(…)’ is null or not an object

Line: 457

Char: 5

Code: 0

URI: http://shop.*****-bikes.com/js/core.js





Message: ‘attr(…)’ is null or not an object

Line: 457

Char: 5

Code: 0

URI: http://shop.*****-bikes.com/js/core.js





Message: ‘attr(…)’ is null or not an object

Line: 457

Char: 5

Code: 0

URI: http://shop.*****-bikes.com/js/core.js



[/QUOTE]



This error affects all product - it would require several hours to recreate all images…and there is no guarantee that this error will not repeat itself since it happened all by itself.



This also means that our shop must og offline. A major issue.



V.

[quote name=‘Page’]When I click on them IE says error on page.



I have tried reuploading them.



I have tried creating a brand new product to test it on.



If I click the view larger images then the main one is okay but the additional one has an image that is coming from cs-cart of what I am not sure what. It is like a blue calculator with a yellow pencil in front of it angled across.



Has anyone any ideas on what might be going on and/or how to solve it.[/QUOTE]



In regards to the pencil/calculator icons, read my thread… I had the same prob:



[url]http://forum.cs-cart.com/showthread.php?t=14960[/url]

thanks for that, but I do not think that is the actual solution for my problem. You see, I never had the version 2.0.8. I started at 2.0.10 and am now on 2.0.12.



This IE “error on page” and corrupt thumbnail/larger photo and that calculator image started spontaneously after working well on 2.0.12.



Additionally, in IE 8 now when I click on “View larger image” the lightbox window opens centered to the bottom right corner of the browser window, obscuring 1/4 of the frame and the image.



…frustrating and inexplicable. I opened a support ticket with CS Cart.



V.

I managed to replicate this problem with a fresh install on our local server. I restored the malfunctioning shop from a database backup, copied over all the images and tested it.



The results are identical to our “live” shop, therefore this error can now be considered a bug. I will also open a bug report.



It is a serious bug since it took our live shop offline.



V.



Bug report here: [url]http://forum.cs-cart.com/showthread.php?p=76030#post76030[/url]

Hey I think I can finally answer a question!



I had the same problem and below is what Cs-Cart instructed me to do a week ago. This solved my problem too.



As we can see, the “Customization mode” is enabled on your site. Some functionality does not work properly in this mode. So, please open the “Design” tab of your CS-Cart admin panel, click on the “Design mode” link and click on the “Disable customization mode” button. Then check your storefront.



This should solve your problems. I also noticed in addition to this problem it also fixed the isssue with the mini thumbnails not being active. Hope this helps.



Stu

[quote name=‘vmajor’]thanks for that, but I do not think that is the actual solution for my problem. You see, I never had the version 2.0.8. I started at 2.0.10 and am now on 2.0.12.



This IE “error on page” and corrupt thumbnail/larger photo and that calculator image started spontaneously after working well on 2.0.12.



[/QUOTE]



CS-Cart changed the javascript file during the updates after 2.0.8… If you cut and paste the line’s I mention in my thread, it should resolve your thumbnail problem… I don’t know about the error though.