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[solved] Possible Pay Pal Bug Rate Topic   - - - - -

 
  • roban
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Posted 06 January 2010 - 02:59 PM #1

A client of mine has had 2 orders fail using Pay Pal Pro and the problem lies in the expiration date of the credit card and the way it passes the information to Pay Pal.

This problem has only occurred in 2010. Prior to 2010 there were no problems. According to Pay Pal the expiration date is being passed with too many digits.

I attempted to order using my Visa card and each time it failed citing an expiration date mismatch. I had entered the expiration date correctly at checkout.

The version is 2.0.11

Is anyone else experiencing this problem?

 
  • Struck
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Posted 06 January 2010 - 11:05 PM #2

The version is 2.0.11

Is anyone else experiencing this problem?


Nope, we are using Paypal Pro with 2.0.11 without any problems whatsoever.

PS: The "Start Date" setting didn't get ticked on the individual credit card type settings did they?
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  • jmottle
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Posted 07 January 2010 - 05:28 AM #3

I'm still on 2.0.10, but have processed about 10 orders in the last week using both PayPal Pro and Express checkout without issue.

 
  • roban
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Posted 07 January 2010 - 10:38 AM #4

Nope, we are using Paypal Pro with 2.0.11 without any problems whatsoever.

PS: The "Start Date" setting didn't get ticked on the individual credit card type settings did they?



No it didn't. I'll have to do some sleuthing in the Pay Pal account. Something changed that's for sure. In the meantime I have the client switching to authorize.net.

 
  • Tirade
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Posted 07 January 2010 - 06:55 PM #5

No it didn't. I'll have to do some sleuthing in the Pay Pal account. Something changed that's for sure. In the meantime I have the client switching to authorize.net.


Check your email

 
  • roban
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Posted 07 January 2010 - 08:22 PM #6

Check your email


Thanks Tim.

 

Posted 08 January 2010 - 12:41 AM #7

guys on the paypal pro why do they charge a 20% reserve for ? and rob what is authorizes fees ?
is it easy to join them ?
Calvin
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Need Parts for Chainsaws ETC? We have them Obsolete Parts For Homelite McCulloch Echo Poulan

 
  • jmottle
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Posted 08 January 2010 - 04:38 AM #8

guys on the paypal pro why do they charge a 20% reserve for ? and rob what is authorizes fees ?
is it easy to join them ?


I am on PayPal Pro and am not charged any reserve.

 
  • jmottle
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Posted 08 January 2010 - 04:49 AM #9

After I posted, I did a google on this reserve and it seems that only some customers are hit with this. I found this thread pretty interesting. Especially the post about how to have it removed: http://community.auc...503/m/918107191

 
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Posted 08 January 2010 - 09:15 AM #10

guys on the paypal pro why do they charge a 20% reserve for ? and rob what is authorizes fees ?
is it easy to join them ?


Calvin you need to fill out an application and there is a $15.00 per month processing fee. You'll need to send them a voided check to prove you have a bank account and a few other things. It's not difficult. If you're interested, I am a reseller and I can send you the link to sign up.

 

Posted 08 January 2010 - 03:17 PM #11

Calvin you need to fill out an application and there is a $15.00 per month processing fee. You'll need to send them a voided check to prove you have a bank account and a few other things. It's not difficult. If you're interested, I am a reseller and I can send you the link to sign up.


actually i am set up but they charge 30.00 and 5 % reserve on my acct for 60 days but here is the issue im having the 1.3.5 sp 4 is not working with either payjunction or paypal pro i not sure what is going on if that sp4 is got a bug in the cc setup or not

now if you can get it cheaper then let me know

i wish i can get this working
Calvin
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Need Parts for Chainsaws ETC? We have them Obsolete Parts For Homelite McCulloch Echo Poulan

 
  • indy0077
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Posted 08 January 2010 - 05:56 PM #12

The PayPal module seems to be not working properly. We have another issue with it: http://forum.cs-cart...ew&vbug_id=1527
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  • roban
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Posted 08 January 2010 - 07:33 PM #13

The PayPal module seems to be not working properly. We have another issue with it: http://forum.cs-cart...ew&vbug_id=1527



I'm glad to hear that someone else is having a problem. I am going to try uploading an earlier version of the Pay Pal module and see what happens.

 

Posted 08 January 2010 - 10:39 PM #14

I'm glad to hear that someone else is having a problem. I am going to try uploading an earlier version of the Pay Pal module and see what happens.


i cancelled the pro cause it was not working correctly so i am stumped right now only way people can pay is use paypal standard

only one issue is i cannot have any new merchant acct cause they will do a credit check on m,e and i am under bankruptcy so that creates that problem with them running a credit check the bankruptcy will find out so what do i do to increase sales when some people cannot understand they dont need a paypal accct to use standard paypal ?
Calvin
Small Engine Parts and supplies
Need Parts for Chainsaws ETC? We have them Obsolete Parts For Homelite McCulloch Echo Poulan

 
  • roban
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Posted 09 January 2010 - 10:58 AM #15

I have posted a bug report and contacted the developer directly. Let's see what comes back.

 
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Posted 10 January 2010 - 11:27 AM #16

I changed cert_key_pem.txt to api_certificate.pem.txt. Voila! Done!

 
  • gabrieluk
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Posted 10 January 2010 - 06:59 PM #17

I changed cert_key_pem.txt to api_certificate.pem.txt. Voila! Done!


Hi Roban,
could you provide a step by step how to fix this?as i use only paypal this is a must....
thanks
Number 1

 
  • gamegoblin
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Posted 10 January 2010 - 07:20 PM #18

What? Some of you are only getting hit for a pending/reserve of 5%??? Am I missing something? I have been with paypal for 10 years and a heavy hitting customer. I pay the $30 a month fee for paypal pro/express and they hold 20% of all my money for 60 fricken days!!! Unreal. As I type this they have $6500 of my money on hold waiting for 60 days to clear. I've not been a problem customer and don't get many chargebacks.

Someone explain to me if I'm being mistreated and/or who to contact? They used to have reps contact me cause I was a big customer, but I've heard nothing from anyone at paypal in over a year. Anyone know how to reach the right people to get my rate reduced?

James
http://www.RPGSHOP.COM

P.S. Of course as soon as they started HOLDING my money the money market started paying less then 1% when it used to be 3,4 and even 5%

 
  • roban
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Posted 11 January 2010 - 09:36 AM #19

Hi Roban,
could you provide a step by step how to fix this?as i use only paypal this is a must....
thanks


Just rename cert_key_pem.txt to api_certificate.pem.txt and upload to payments/certificates. In your Admin back end navigate to Administration/Payment methods and then to your Pay Pal Pro settings. In 'Certificate File Name' replace cert_key_pem.txt with api_certificate.pem.txt.

 
  • Darius
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Posted 11 January 2010 - 12:35 PM #20

Just rename cert_key_pem.txt to api_certificate.pem.txt and upload to payments/certificates. In your Admin back end navigate to Administration/Payment methods and then to your Pay Pal Pro settings. In 'Certificate File Name' replace cert_key_pem.txt with api_certificate.pem.txt.


What difference does this makes?
If the file is payments/certificates/cert_key_pem.txt

should it be renamed? Is it paypal pro problem or website payments + express checkout also?

I am getting some open orders with paypal but some are ok?