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Installation Issues - Files Downloading Not Displaying Rate Topic   - - - - -

 
  • D2Designs
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Posted 18 December 2009 - 05:05 AM #1

Hi all,

I'm new to CS Cart. I've worked with LiteCommerce and X-Cart, plus some custom systems, but think CS Cart has more potential. Anyways, I'm having issues setting it up on the server. I've copied all the files over and changed the permissions as per the installation documents. However, I haven't been able to run the install file. Any file/directory I check just prompts me to download the index.php files. I don't know what's wrong. Has anyone else had this issue? I haven't been able to find it on the forum.

The site is at importedtires.com.

Any help would be greatly appreciated.

 
  • CutRiteFX
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Posted 18 December 2009 - 02:01 PM #2

Hi all,

I'm new to CS Cart. I've worked with LiteCommerce and X-Cart, plus some custom systems, but think CS Cart has more potential. Anyways, I'm having issues setting it up on the server. I've copied all the files over and changed the permissions as per the installation documents. However, I haven't been able to run the install file. Any file/directory I check just prompts me to download the index.php files. I don't know what's wrong. Has anyone else had this issue? I haven't been able to find it on the forum.

The site is at importedtires.com.

Any help would be greatly appreciated.


Is this your server or from a hosting company.
Sounds like PHP is not processing the files - it may not be configured correctly.
Can you create a test file to see if it works? Like this:

<?php echo 'test!'; ?>

save this as test.php and put it in your directory and try to see if it will run it.

 
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Posted 18 December 2009 - 03:05 PM #3

Hi. Yes, it is a shared server with HostGator. My client also has another domain/hosting for his LiteCommerce store and that is running fine.

I tried putting up the test.php file with what you had written down, and it didn't work. It still prompts me to download "test.php" instead of showing a page.

 
  • indy0077
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Posted 18 December 2009 - 03:27 PM #4

Hi. Yes, it is a shared server with HostGator. My client also has another domain/hosting for his LiteCommerce store and that is running fine.

I tried putting up the test.php file with what you had written down, and it didn't work. It still prompts me to download "test.php" instead of showing a page.


If so, then you have to contact your hosting provider with this issue.
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  • D2Designs
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Posted 19 December 2009 - 03:50 AM #5

Thanks for all the help. The I got the PHP up and running. I created the SQL database and edited the file/directory permissions. I went through and successfully completed the install. However, now I'm getting a "500 Internal Server Error". Any thoughts on why this would occur?

 
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Posted 19 December 2009 - 03:59 AM #6

Nevermind. I browsed the forum and found the answer as others had had the same problem. I had to change the permissions for the root files index.php and admin.php to 755.

 
  • indy0077
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Posted 19 December 2009 - 12:08 PM #7

Nevermind. I browsed the forum and found the answer as others had had the same problem. I had to change the permissions for the root files index.php and admin.php to 755.


I would not use 755 for files. Try if it works with 644 if not then 664.
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Posted 19 December 2009 - 07:21 PM #8

Thank you Indy. It works with 644. I'm assuming this is a security thing right?

 
  • indy0077
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Posted 19 December 2009 - 07:28 PM #9

Thank you Indy. It works with 644. I'm assuming this is a security thing right?


Yes, exactly.
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