Allow adding & deleting of discounts in "edit order"

2.0.x has dropped this feature from 1.x



I’d like to see it back.

[quote name=‘argentice’]2.0.x has dropped this feature from 1.x



I’d like to see it back.[/QUOTE]



Yes it is a pain now when acting on behalf of if you are doing for a different price/discount!

I agree. Their response in the bug tracker thread is not very encouraging:



[url]http://forum.cs-cart.com/vbugs.php?do=view&vbug_id=1301[/url]


[QUOTE]You can use promotions to add discount to a definite product(s).

Create promotion, add condition “Products”, select product(s) and save condition. After this select “Bonuses” tab, select type of discount and it’s amount. That’s it.[/QUOTE]



We just want a way to edit the discount directly, not some convoluted process.



Bob

[quote name=‘jobosales’]I agree. Their response in the bug tracker thread is not very encouraging:



[url]http://forum.cs-cart.com/vbugs.php?do=view&vbug_id=1301[/url]







We just want a way to edit the discount directly, not some convoluted process.



Bob[/QUOTE]



That reported bug makes me think they mis-understood the problem. And now it’s closed. :frowning:



We dont want to add edit discounts. We just need a way to apply them to an existing order, or remove them

[QUOTE]We just want a way to edit the discount directly, not some convoluted process.[/QUOTE]



Right, with any active business, making adjustments such as this to order details is a regular part of the daily routine! We need as much flexibility to make order tweaks as reasonably possible.

REMOVED: Link was totally unrelated



Bob

I was looking exactly for this, i just upgraded from 1.3.5 sp4 to 2.0.14, a big jump, and I have to edit manually a customer’s order, I need to make a discount. I was so used to making this in the old cart that I was very puzzled when I went to the discount box and it was missing!!!



Maybe I misunderstood this post but…are you saying that option is gone???:eek: :frowning:

It is sooooo necessary for me, I use it often. How can this simple and useful function be removed? Please, can anyone tell me a way to do this now?

Unfortunately, this feature is not available in version 2. You can vote to have it added in the Ideas forum:

[url]http://cscart.uservoice.com/forums/40782-general/suggestions/798295-ability-to-adjust-discount-while-editing-order[/url]



Bob

I posted a solution a few days ago:



[url]http://forum.cs-cart.com/showthread.php?t=17587[/url]

hyteckit, thanks a lot for posting this here,I have not seen the other thread, I’ll try your solution, thanks

hyteckit, I made the modification and it is useful but it is not exactly what started this post.

What we want is something we had in the old version 1.3.5 at step 1 when you edited the order and could simply make a direct discount right next to the price, no coupons, no promotion, just a discount right there, fast and simple.



For example, sometimes I run out of one product and then find a new provider for the same product which now has a different code and price (higher) yetnif a good customer I do not want to lose bought the product with the old price when i still had not turned it to out of stock ,I simply add the new product code to his order and as it has a high price, right there I make a discount for the difference and that’s it, order saved, client happy, seller not exhausted making coupons and stuff.



It’s a bit different from your proposal, the fact is I do not use coupon codes, but I do have situation sometinmes where I need to act fast.



What was the need for removing that useful option after all?

Hi Bob, I have been ranting about this for some time but it looks like this is a new thread in User Voice, I thought it was an issue that had some votes already … maybe I missed it. I can’t imagine something so important and frustrating has not been raised before. Every time I edit an order that has discounts or promotions it can not be done.



It would be great if they just gave us a line item that we could use to adjust the order +/- and enter the description of what the adjustment was for; that would help tremendously.



I just want to be sure before I vote for it, that it’s not somewhere else.

Yvonne-



I think it was mentioned in another idea that this should be included. Since I could not find that idea by searching for either "discount’, “edit” or “order”, I decided that it should be added as a separate idea.



It’s frustrating to me that this even needs to be in the Ideas forum - I can’t see any reason why they needed to remove this from 2.0.



Bob

[quote name=‘jobosales’]

It’s frustrating to me that this even needs to be in the Ideas forum - I can’t see any reason why they needed to remove this from 2.0.



[/QUOTE]



Exactly!!! I just can not think of a reason, it is just a tiny little box next to the price and it has helped me a lot in the past.God, now it is so complicated to make a discount. Like the French ironically say : Pourquoi faire simple quand on peut faire compliqué ?

[quote name=‘mirnitagl’]hyteckit, I made the modification and it is useful but it is not exactly what started this post.

What we want is something we had in the old version 1.3.5 at step 1 when you edited the order and could simply make a direct discount right next to the price, no coupons, no promotion, just a discount right there, fast and simple.



For example, sometimes I run out of one product and then find a new provider for the same product which now has a different code and price (higher) yetnif a good customer I do not want to lose bought the product with the old price when i still had not turned it to out of stock ,I simply add the new product code to his order and as it has a high price, right there I make a discount for the difference and that’s it, order saved, client happy, seller not exhausted making coupons and stuff.



It’s a bit different from your proposal, the fact is I do not use coupon codes, but I do have situation sometinmes where I need to act fast.



What was the need for removing that useful option after all?[/QUOTE]





Step 1 of the ‘edit order’.



Where you can:


  1. Add products
  2. Delete products
  3. Change the price of the product for the order

We all know we can edit the order and change the price, but you miss the point here: we want the customer to see is a DISCOUNT.

My clients must know I am making a discount in order to keep my promise of shipping the items even if the price changed because provider also changed. They must know it is a small sacrifice I am making, actually I made a recent “small sacrifice” of 52 euros discount from current item price.

So tell me, if you make a 52 euros discount in a GPS for a customer, losing money just to keep his trust, wouldn’t you want him to know it is a discount?

It was just a tiny little function in step 1, why did it have to be removed? I just don’t understand, it bothered no one.

has this been solved?

I am not sure, I kind of fell off the radar with the release of 2.1 as I have not installed it. It broke my test site so I knew I did not have 2 or 3 months to mess around with it for my live site.



It probably has not been addressed and although strange for any shopping cart that this standard feature is missing I am not sure it is even considered to important.

Why did this get removed ??



anyone want to chip into the cost of having this “MOD” function re added ??





I cant believe this was taken out like others have said this was so simply but yet provided such a huge help, and to add insult to injury the price box has the tick box



I cant believe an upgrade actually takes away simply functions that serve to deliver so much.



Submitted ticket and will see what price I am given to re add a function that been taken away.:frowning: :confused: :x :frowning:

Is there a solution for this now? It's very frustrating we can't add a discount code in edit order. We get quite some people who had problems with codes, and then mail after ordering to get their discount.



Update: i see this has become available again in 3.x. Nice.