White Page Problem

cavetech · June 27, 2018, 12:00am

Hello,

After changing the website to a new host server I'm having some problems with, I already found some solutions and there's one that I can't find.

I'ts the famous "White Page", I can't see what's the problem and the shop is closed for the clients so "big problem".

I make some changes found in the forum but nothing is working.

Can someone help me?

The version of the CS-Cart is 4.3.9

Thanks

cavetech · June 27, 2018, 12:00am

Just for information that I forgot.

I look to the host log and I found this :

[Wed Jun 27 14:45:03.252590 2018] [core:alert] [pid 15252:tid 139723162420992] [client 178.38.174.245:51663] /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/.htaccess: Invalid command 'php_flag', perhaps misspelled or defined by a module not included in the server configuration

[Wed Jun 27 14:45:03.249330 2018] [core:alert] [pid 15252:tid 139723162420992] [client 178.38.174.245:51663] /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/.htaccess: Invalid command 'php_flag', perhaps misspelled or defined by a module not included in the server configuration

[Wed Jun 27 14:45:02.515660 2018] [core:alert] [pid 15274:tid 139722936547072] [client 54.36.149.69:32592] /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/.htaccess: Invalid command 'php_flag', perhaps misspelled or defined by a module not included in the server configuration

[Wed Jun 27 14:45:02.512533 2018] [core:alert] [pid 15274:tid 139722936547072] [client 54.36.149.69:32592] /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/.htaccess: Invalid command 'php_flag', perhaps misspelled or defined by a module not included in the server configuration

Thanks for your help! :-)

cavetech · June 27, 2018, 12:00am

Just for information that I forgot.

I look to the host log and I found this :

Thanks for your help! :-)

I changed the .htaccess and now I get this :

[Wed Jun 27 14:51:12.302622 2018] [:error] [pid 14026:tid 139687821793024] [client 54.36.149.91:51994] FastCGI: server "/home/clients/ea90795ceba7e9832bf378fd457a3b14/.config/apache/horsekingstore.com/.fpm/php5.external" stderr: PHP message: PHP Notice: Constant DEVELOPMENT already defined in /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/config.local.php on line 167

[Wed Jun 27 14:51:08.748128 2018] [:error] [pid 14026:tid 139688183752448] [client 178.38.174.245:52277] FastCGI: server "/home/clients/ea90795ceba7e9832bf378fd457a3b14/.config/apache/horsekingstore.com/.fpm/php5.external" stderr: PHP message: PHP Notice: Constant DEVELOPMENT already defined in /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/config.local.php on line 167

[Wed Jun 27 14:51:08.545574 2018] [:error] [pid 14026:tid 139688200537856] [client 178.38.174.245:52277] FastCGI: server "/home/clients/ea90795ceba7e9832bf378fd457a3b14/.config/apache/horsekingstore.com/.fpm/php5.external" stderr: PHP message: PHP Notice: Constant DEVELOPMENT already defined in /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/config.local.php on line 167

cavetech · June 27, 2018, 12:00am

Ok, sorry about all these messages, I have found the PHP errors .

PHP Fatal Error

Message
Uncaught exception 'Exception' with message 'Serialization of 'Closure' is not allowed' in /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/app/Tygh/Backend/Cache/File.php:28 Stack trace: #0 /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/app/Tygh/Backend/Cache/File.php(28): serialize(Array) #1 /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/app/Tygh/Registry.php(398): Tygh\Backend\Cache\File->set('debugger', Array, Array, 'cache_customerd...') #2 /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/app/Tygh/Registry.php(80): Tygh\Registry::_saveCache('dbg_1530104273_...', Array) #3 /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/app/Tygh/Debugger.php(327): Tygh\Registry::set('dbg_1530104273_...', Array) #4 /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/app/functions/fn.control.php(632): Tygh\Debugger::display() #5 /home/clients/ea90795ceba7e9832bf378fd457a3b14/web/index.php(25): fn_dispatch() #6 {main} thrown
Error at
app/Tygh/Backend/Cache/File.php, line: 28
Backtrace

ecomlabs · June 27, 2018, 12:00am

Please make sure that the server meets the following requirements

https://docs.cs-cart.com/4.3.x/install/system_requirements.html

cavetech · June 27, 2018, 12:00am

Please make sure that the server meets the following requirements

https://docs.cs-cart.com/4.3.x/install/system_requirements.html

Hi,

thanks for your message.

I have the this configuration :

PHP 5.6.3

Perl 5.02

MySql 5.7

Apache 2.4.25

For the PHP commands I have almost all, I don't have the "eva", do you think is just because of it?

ecomlabs · June 28, 2018, 12:00am

For the PHP commands I have almost all, I don't have the "eva", do you think is just because of it?

I think that there it was supposed "eval"

cavetech · June 28, 2018, 12:00am

I think that there it was supposed "eval"

Even this one, I don't have it!

cavetech · June 28, 2018, 12:00am

I found that the template is causing the problem, I changed it to another one and it seems to work.

So, if somebody knows how to fix the Energot template 2.6v ?!!?

ecomlabs · June 28, 2018, 12:00am

I found that the template is causing the problem, I changed it to another one and it seems to work.

So, if somebody knows how to fix the Energot template 2.6v ?!!?

Yes, their policy is very strange. If license is not verified, they empty index.tpl file in the theme

cavetech · June 28, 2018, 12:00am

Yes, their policy is very strange. If license is not verified, they empty index.tpl file in the theme

Do you have an idea about how to fix this?

ecomlabs · June 29, 2018, 12:00am

Do you have an idea about how to fix this?

If you changed domain name just contact ET support team and inform them about it

cavetech · June 29, 2018, 12:00am

If you changed domain name just contact ET support team and inform them about it

I didn't, I just changed the host server with the same domain name.