Which email is used for order communication?

Store Builder in detail Configuration
#1

Is it Help/Support department e-mail address?

#2

[quote name=‘gidarren’]Is it Help/Support department e-mail address?[/QUOTE]



Hello gidarren.



The email address, which is in the “Order department e-mail address” field on the “Company” page in the store administration panel, is used for the order communication.



Thank you.



—

Mikhail Ponomarev

CS-Cart Support team

#3

And this email is notified whenever a customer writes something?

#4

[quote name=‘gidarren’]And this email is notified whenever a customer writes something?[/QUOTE]



The problem requires the investigation on your server. If you have a support period or credits, please contact us via Customer Help Desk and provide us with a temporary access to your server.



Thank you.



—

Mikhail Ponomarev

CS-Cart Support team