What is the point of incomplete orders hogging an order number?

What is the point of incomplete orders hogging an order number?



I get this quite often. Orders that are incomplete and they stay there and then the same person checkout again an hour or a day later and it goes through but creates a new order number.



Why can’t it NOT create an “incompleted order” in the first place? :confused:

[quote name=‘purelife’]What is the point of incomplete orders hogging an order number?



I get this quite often. Orders that are incomplete and they stay there and then the same person checkout again an hour or a day later and it goes through but creates a new order number.



Why can’t it NOT create an “incompleted order” in the first place? :confused:[/QUOTE]



This problem remains for couple of years minimum…

Because cs-cart uses callback methods for payment for most payment methods, there needs to be a way to identify the order uniquely to apply the payment. Hence they create the order and use the status to determine (uhh) the status! :slight_smile: