Upgrade to pro doesn't work

General Installation & Upgrade
1

Bought a pro license and get stuck upgrading at ?dispatch=upgrade_center.check

2

[quote name='carbjetkits' timestamp='1323188983' post='127347']

Bought a pro license and get stuck upgrading at ?dispatch=upgrade_center.check

[/quote]



Did you change the URL from 'http://helpdesk.cs-cart.com' to 'http://updates.cs-cart.com' ?

3

Yes it is at http://updates.cs-cart.com

4

What error do you get? Also check your error log file or enable the debug function.

5

just get a blank webpage



log:

URL: http://updates.cs-cart.com/index.php?dispatch=product_updates.check_available&request=%3C%3Fxml+version%3D%221.0%22+encoding%3D%22UTF-8%22%3F%3E%3CRequest+action%3D%22check_license%22%3E%3Ctoken%3E3761650263%3C%2Ftoken%3E%3Clicense_number%3ECS-CE-2691-O9MB-43NC-JYB1%3C%2Flicense_number%3E%3Cver%3E2.2.2%3C%2Fver%3E%3Cstore_uri%3Ehttp%3A%2F%2Fcarbjetkits.com%2F%3C%2Fstore_uri%3E%3Csecure_store_uri%3Ehttps%3A%2F%2Fcarbjetkits.com%2F%3C%2Fsecure_store_uri%3E%3Chttps_enabled%3EY%3C%2Fhttps_enabled%3E%3C%2FRequest%3E
Request: array ( )
Response: ACTIVEAVAILABLE

6

some lines from the upgrade log:

1323185497 - Copying file: /home/carbjetk/public_html/var/upgrade/upgrade_2.2.2_community-2.2.2_professional.tgz/package/skins/basic/admin/views/usergroups/privileges.tpl in /home/carbjetk/public_html/controllers/admin/upgrade_center.php on line 1320
1323185497 - Copying file: /home/carbjetk/public_html/var/upgrade/upgrade_2.2.2_community-2.2.2_professional.tgz/package/skins/basic/admin/views/usergroups/requests.tpl in /home/carbjetk/public_html/controllers/admin/upgrade_center.php on line 1320
1323185497 - Copying file: /home/carbjetk/public_html/var/upgrade/upgrade_2.2.2_community-2.2.2_professional.tgz/package/skins/basic/admin/views/usergroups/assign_privileges.tpl in /home/carbjetk/public_html/controllers/admin/upgrade_center.php on line 1320
1323185497 - Copying file: /home/carbjetk/public_html/var/upgrade/upgrade_2.2.2_community-2.2.2_professional.tgz/package/skins/basic/admin/views/usergroups/update.tpl in /home/carbjetk/public_html/controllers/admin/upgrade_center.php on line 1320
1323185497 - Copying file: /home/carbjetk/public_html/var/upgrade/upgrade_2.2.2_community-2.2.2_professional.tgz/package/skins/basic/admin/views/usergroups/manage.tpl in /home/carbjetk/public_html/controllers/admin/upgrade_center.php on line 1320
1323185497 - Copying file: /home/carbjetk/public_html/var/upgrade/upgrade_2.2.2_community-2.2.2_professional.tgz/package/skins/basic/admin/views/sales_reports/table.tpl in /home/carbjetk/public_html/controllers/admin/upgrade_center.php on line 1320
1323185497 - Copying file: /home/carbjetk/public_html/var/upgrade/upgrade_2.2.2_community-2.2.2_professional.tgz/package/skins/basic/admin/views/index/index.tpl in /home/carbjetk/public_html/controllers/admin/upgrade_center.php on line 1320
1323185497 - Copying file: /home/carbjetk/public_html/var/upgrade/upgrade_2.2.2_community-2.2.2_professional.tgz/package/skins/basic/admin/views/shipments/components/shipments_search_form.tpl in /home/carbjetk/public_html/controllers/admin/upgrade_center.php on line 1320
1323185497 - Copying file: /home/carbjetk/public_html/var/upgrade/upgrade_2.2.2_community-2.2.2_professional.tgz/package/skins/basic/admin/views/shipments/components/new_shipment.tpl in /home/carbjetk/public_html/controllers/admin/upgrade_center.php on line 1320
1323185497 - Copying file: /home/carbjetk/public_html/var/upgrade/upgrade_2.2.2_community-2.2.2_professional.tgz/package/skins/basic/admin/views/shipments/details.tpl in /home/carbjetk/public_html/controllers/admin/upgrade_center.php on line 1320
1323185497 - Copying file: /home/carbjetk/public_html/var/upgrade/upgrade_2.2.2_community-2.2.2_professional.tgz/package/skins/basic/admin/views/shipments/manage.tpl in /home/carbjetk/public_html/controllers/admin/upgrade_center.php on line 1320

7

server error log:


[Tue Dec 6 11:52:19 2011] [error] [client 98.211.134.148] File does not exist: /home/carbjetk/public_html/lib/jquery/jquery.js
[Tue Dec 6 11:52:12 2011] [error] [client 98.211.134.148] File does not exist: /home/carbjetk/public_html/lib/jquery/jquery.js
[Tue Dec 6 11:51:27 2011] [error] [client 98.211.134.148] File does not exist: /home/carbjetk/public_html/lib/jquery/jquery.js

8

uploaded the jquery.js, but that did not help

9

deleted the upgrade folder in var

and tried again.



now showing in the upgrade edition:

Unfortunately, the upgrade pack is not available at the moment. Please try again later and then a check button



I clicked it and



now i am stuck at ?dispatch%5Bupgrade_center.run_backup%5D=Continue

and i see the upgrade folder is back…



returning back to my admin panel and try again, get the first problem

and get stuck upgrading at ?dispatch=upgrade_center.check

10

deleted the upgrade folder again and awaiting for you to let me know when i can upgrade

11

Then I would contact the CS-Cart team… but I guess the problem will be by the server/php configuration.

12

[quote name='indy0077' timestamp='1323210908' post='127373']

Then I would contact the CS-Cart team… but I guess the problem will be by the server/php configuration.

[/quote]

[quote name='carbjetkits' timestamp='1323207508' post='127368']

deleted the upgrade folder again and awaiting for you to let me know when i can upgrade

[/quote]



How did you finally do in order to solve your problem? Because I have the same in the 2.08 to 2.09 upgrade phase.