Hello,
I want to upgrade from Multi-Vendor 4.3.1 to 4.3.3 via “Upgrade Center”.
The first step is to upgrade from 4.3.1 to 4.3.2 via “Upgrade Center”.
After downloading and installing the upgrade package nothing happens: NO UPGRADE TO 4.3.2!
The “Upgrade Center” offers me to start the installation once again.
Following the “core_log.txt” to show you the problem from another point of view:
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core_log.txt after running “Upgrade Center”:
2015-08-02 15:00:24: Start installation of the “core” upgrade package
2015-08-02 15:00:24: ================================================
2015-08-02 15:00:24: Get all available validators
2015-08-02 15:00:24: Execute “Themes permissions” validator
2015-08-02 15:00:24: Execute “collisions” validator
2015-08-02 15:00:24: Execute “permissions” validator
2015-08-02 15:00:24: Execute “restore” validator
2015-08-02 15:00:24: Backup files and Database
2015-08-02 15:04:27: Download "core" upgrade package
2015-08-02 15:04:27: Upgrade package has been downloaded and ready to install
2015-08-02 15:06:01:
2015-08-02 15:06:01: Start installation of the “core” upgrade package
2015-08-02 15:06:01: ================================================
2015-08-02 15:06:01: Get all available validators
2015-08-02 15:06:01: Execute “Themes permissions” validator
2015-08-02 15:06:01: Execute “collisions” validator
2015-08-02 15:06:01: Execute “permissions” validator
2015-08-02 15:06:01: Execute “restore” validator
2015-08-02 15:06:01: Backup files and Database
-----------------------------------------------------------------------------------
My folder and file permissions are:
folder permissions: 755
file permissions: 644
What can I do? What is wrong?
Thank you all in advance.
Best regards,
cs.cart.fan
If you can provide us with the temporary FTP access, we can check the issue
Hello eComLabs,
I send you a PM. Thank you much in advance for your help.
Best regards,
cs.cart.fan
Hello to everyone,
My problem is fixed by eComLabs!!!
My user name is cs.cart.fan., but from now eComLabs.fan, too.
Thank you so much eComLabs. You really know what service is.
GREAT JOB!
Best regards,
cs.cart.fan / eComLabs.fan
Thank you for the kind words, cs.cart.fan 
i have the same problem on both stores
If you PM me temporary FTP access, we can check it but only on Monday
ok ill do
Upgrade done!
thx working perfect
You are welcome!
any working solution?
any working solution?
We have fixed many issues with the upgrade. Almost all of them have different reasons. At first, try to disable backup compression