upgrade 2.2.4 to 2.2.5

General Forums Installation & Upgrade
#1

hi can i get a guide to upgrade the store to 2.2.5? i have tryd to upgrade but it gives me this









[color=#9C3535]Fejl[/color]

[color=#9C3535]CS-Cart software ikke findes i den mappe, du har indtaste[/color]





It says error cs-cart cant finde the software in the specified folder :-/ vare do i put it so cs-cart can find it and upgrade?



the upgrade guide dont mention anything like this. i set the folder to public_html/cart and put the compressed files in there





thanks

BaDTaG

#2

Hello BaDTaG,



Thank you for your message.



This error occurs when you are trying to upgrade your CS-Cart store and your CS-Cart installation cannot be found in the directory specified on the Upgrade Center page in your CS-Cart admin panel. I suggest that you should check the FTP account options entered for the upgrade center. In order to check it you should do the following:


  1. In your CS-Cart admin panel, go to Settings > Upgrade Center.
  2. Check the values in the FTP server options section. In the Directory input field should be the name of the directory on the server where CS-Cart is installed. For example, if CS-Cart is installed in the store directory, enter /store in the mentioned field.



    These instructions are also available in the following article of our Knowledge base:



    [url=“CS-Cart Documentation — CS-Cart 4.15.x documentation”]CS-Cart Documentation — CS-Cart 4.15.x documentation



    Thank you.



    —

    Pavel Zyukin

    CS-Cart Support team
#3

Hello - I am having a similar problem, but I have specified the correct directory (otherwise CS Cart has a red prompt which says the install files were not found) and tried to run the 2.2.4 to 2.2.5 upgrade.



The Storefront closes, I get the blank screen with the “… continue” link, but then I get a 404 page not found error. The update did not run successfully



Any other ideas?