%unsubscribe_Link

Store Builder Questions
1

The unsubscribe link isnt showing in the live newsletter. I wrote in the html

To unsubscribe follow this link. %UNSUBSCRIBE_LINK:

But only the statement shows with a : following it.



What am I doing wrong.



Also where can I find more info about linking auto responders to specific items?

Thank you

notlim

2

Hello Notim,



In order to send the unsubscribe links for the users, you need to add the following part of code:


%UNSUBSCRIBE_LINK






to the “Plain text body” or “HTML body” fields on the details page of your newsletter.



Also please note, that in order to display the unsubscribe link in a newsletter, you should send it to necessary Mailing lists. If you add recipients from users and send a newsletter to them or use the “Send to test email” option, they cannot see the unsubscribe link because CS-Cart cannot determine whether someone of them is subscribed to a mailing list. So, the unsubscribe link can be sent only for the mailing lists.



—

Anastasiya Kozlova

CS-Cart Support team

3

Thank You Anastasiya,

I added names to the subscriber list and marked them confirmed. I then sent a mailing list to them with the %UNSUBSCIBE_LINK in the HTML body fields. The link did not show in the email. What else could I be doing wrong?



Notlim


[quote name='CS-Cart Support team' timestamp='1309940221' post='116344']

Hello Notim,



In order to send the unsubscribe links for the users, you need to add the following part of code:


%UNSUBSCRIBE_LINK






to the “Plain text body” or “HTML body” fields on the details page of your newsletter.



Also please note, that in order to display the unsubscribe link in a newsletter, you should send it to necessary Mailing lists. If you add recipients from users and send a newsletter to them or use the “Send to test email” option, they cannot see the unsubscribe link because CS-Cart cannot determine whether someone of them is subscribed to a mailing list. So, the unsubscribe link can be sent only for the mailing lists.



—

Anastasiya Kozlova

CS-Cart Support team

[/quote]

4

Hello Notlim,



The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.



—

Pavel Zyukin

CS-Cart Support team