%UNSUBSCRIBE_LINK not working

Hello, I am racking my brain and hope anyone who has used the newsletter system might be able to shine some light. I am trying to use the %UNSUBSCRIBE_LINK feature in my newsletter but it does not send a link when I send out the newsletter. There is no data. When I use the other features like %COMPANY_NAME and %COMPANY_EMAIL they work fine. I am actually testing by sending the newsletter to my own account which is in the subscribers list. I’ve tried it on 2.1.2 and 2.0.12 and it does the same thing. Is there any secret to get this working properly?



thanks all.



Here’s the code in question in my newsletter:



This E-mail was sent to %SUBSCRIBER_EMAIL by info@glasswaredreams.com.
If you would like to be removed from this list, please use the link below:

Unsubscribe

Anyone??

[quote name='Ion_Cannon' timestamp='1289746913' post='94914']

Anyone??

[/quote]



My friend has this same problem right now, You possibly find a solution as we cannot figure this out?

Hello,



We are sorry to hear that you experience such a problem.



This problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.





Anastasiya Kozlova

CS-Cart Support Team