Most likely this is server related and not CSC. Your log shows at least 2 different companies (cs-commerce.com and cs-cart.com) that are not responding to your request. I can only assume that these are being blocked somehow.
but the mod_security has been removed and my server is not using any firewall
can anyone help on this issue?
Hello
1. Maybe try disable all thirty party addons and try again.
2. Please check your config.php file and find updates_server variable.
Best regards
Robert
Hello
1. Maybe try disable all thirty party addons and try again.
2. Please check your config.php file and find updates_server variable.
Best regards
Robert
Hi,
Thanks for the reply.
Here is the details as pe rmy config.php file
Hello
Please send PM access to admin panel to investigation problem.
Best regards
Robert
Hello
Please send PM access to admin panel to investigation problem.
Best regards
Robert
Sent you th PM.
Thank you so much
The latest version has a secure connection so you may want to try that. https://updates.cs-cart.com
Thanks. Done it but didn't work
As far as I can see, you are waiting from April. Buy some support points and ask support team to solve the issue
As far as I can see, you are waiting from April. But some support points and ask support team to solve the issue
yes exactly. I'm ready to buy points but the issue is that they have put me on negative balance. They have debited my account without notifying me which is an issue, theu must inform the client before charging his account. So now before adding new support points they will settle the negative balance first.
yes exactly. I'm ready to buy points but the issue is that they have put me on negative balance. They have debited my account without notifying me which is an issue, theu must inform the client before charging his account. So now before adding new support points they will settle the negative balance first.
Wow! Bad style