Customers are unable to add their address details in our new storefront, I have looked on previous threads and it says the profiles need sharing, I go into the profiles and can see that they are shared with 2 storefronts (working fine) but unable to add a storefront, no plus button in the share section?
Can anyone shed any light?
Please make sure that the following setting is enabled
Settings -> Stores -> Share users among stores
Thanks for your reply, I have tried to enable this but got the following message
ErrorThe setting value can not be changed as identical email addresses are registered in your store.
Thanks for your reply, I have tried to enable this but got the following message
ErrorThe setting value can not be changed as identical email addresses are registered in your store.
In this case you should delete duplicated accounts at first
Are these customers we are talking about?
The new store we added has no accounts associated with it yet, and the other 2 stores are working fine, just the third store we added?
Found a duplicate address in the 2 old stores and deleted one, this now lets me tick the box :-)
To add all of the profile fields do I have to do this one by one? I cannot see a way to select all?
Really appreciate your help :-)
Found a duplicate address in the 2 old stores and deleted one, this now lets me tick the box :-)
To add all of the profile fields do I have to do this one by one? I cannot see a way to select all?
Really appreciate your help :-)
You are welcome. I am afraid, yes. It is required to check each profile field one by one