Trouble Importing Product Because of Image Dimension

We were having trouble importing a product record with a 110KB jpg image with dimensions of 568x1070 pixels (approximately). Other images at 155KB yet with smaller dimensions, have no trouble importing.

The Admin import tool stopped/hung on that record every time.

We reduced the image to 369x500 pixels and the import performed perfectly.

I checked the manual and this board, but found no information on image dimension limits.

My question is: Was the issue really the image dimensions, or did we just get lucky when we resized the image?

Thanks :slight_smile: