When a new customer creates an account and then tries to place an order, they receive the follow notification after entering their Billing address information during checkout:
The username or email you have chosen already exists. Please try another one.
I have tried changing registration requirements, allowing/disallowing anonymous checkout, logging out and in again, acting on behalf of the customer- I can’t get the error to go away.
It looks to me like CS-Cart is considering the user a guest, even though they have created an account and are logged in. So when they checkout and enter their Billing information, CS-Cart tries to create a new account for them, but can’t because their account already exists.
Any ideas?
The site is www.lccoins.com if you’d like to try it yourself.
Thanks for your help,
Roger
I receive complaints from customer about this error now and then, but I can't replicate it by myself. What's the reason of this error?