Subscription to CS-Cart Software is over?

Store Builder Questions
1

Hi,



I bought a CS-Cart license a few years ago, but today I am getting a message box every time I try to do something in the Admin Panel. It says “Unfortunately, your subscription for CS-Cart software is over. Please renew it as soon as possible to avoid the program suspending.” But I bought a lifetime license, right? Do I really need to renew it?



I can’t access CS-Cart website, there’s an error… and I can’t possibly loose my store!



Thank you,



Maria Cafe

2

I have the same problem too. Just started today as well. A problem at CS's end?

3

I trully hope so, or I will have to consider changing my store to another provider… I hate this kind of surprises!

4

You should contact the helpdesk and find out what your options are.

5

I’ trying to contact the helpdesk… but the password recovery is not working. :-(

6

Hi,



Many of our customer's have reported the same.



But when we've seen this in the past it's just been because the store can't connect to the CS-Cart.com servers to validate the license.



And indeed they do seem to have been having some server problems this morning… www.cs-cart.com and kb.cs-cart.com were down, although forum has remained unaffected.



It should resolve itself once the servers are fixed.



Hope this helps, Happy Fruit Bat

7

Thank you so much Happy Fruit Bat! That's good news. I'll wait then. Thankfully I am able to perform all the actions I need despite the error message… it's just annoying.



Thanks,

Maria Cafe