store manager

hi i cant seem to back up my store anymore thsi is what i get



Error when downloading file ! Ftp server response: Downloading file failed: Can’t open //files/backup.zip: No such file or directory

Download '/
/backup/files/backup.zip’ to 'C:/
/CS-Cart.com/Store Manager 2.0/local/backup/**************.zip’…

Ok

Script '/backup/backup.php?mode=files&password=
&action=continue’ ends without errors

Script '/backup/backup.php?mode=files&password=
&action=continue’ starts executing …

[url]http://www.
.com/backup/backup.php?mode=files&password=
&action=continue[/url]

Run script …





any one have any ideas???

Store manager 2.04 returns exactly the same message (backup DB)





I checked with ftp : Files backup.zip does not exist in directory (was not created by script?)