Store Import (White Screen After Validation)

General Installation & Upgrade
1

Hi

After I enter the correct path for old store to import from i get a white screen, does anyone know what I'm doing wrong?

www.oldstore >>> www.newstore on same server. entering /home/xxxxxx/public_html

I know it is correct path because the import tool tells me when it's not!

Thanks in advance

Barry

PS I'm not sure if store import will work for me, as I'm importing from www.oldstore (4.3.5) to www.newstore (4.3.6)

2

Both installations are located on the same server?

3

Hi

Yes that is correct.

barry

4

Why you cannot make an upgrade on old domain at first? Then just make a copy for the new domain. If the old domain is not planned to be used, domain settings can be changed on the server side

5

Hi

We want to basically start with a fresh install and import all our products orders user and settings to the clean install.

We have a few little issues with the old store since an upgrade some time ago and want to eliminate it.

Thanks for the reply

Barry

6

Suggest you add:

define('DEVELOPMENT', true);
ini_set('display_errors', true);

to your config.local.php file or review your php error_log and see what fatal errors you have (most common cause of a white screen).

7

Hi

Thanks Tony

Am going to start fresh again later and will do what you say.

Barry

8

Thank you for the clarification. It is required to examine this issue on your server. Please PM me temporary FTP access so that our specialists can check it

9

Hi

Thanks Tony

Am going to start fresh again later and will do what you say.

Barry

BarryH,

Did the fix from the bugreport solve you problem? http://forum.cs-cart.com/tracker/issue-6291-store-import-page-hangs/

10

BarryH,

Did the fix from the bugreport solve you problem? http://forum.cs-cart.com/tracker/issue-6291-store-import-page-hangs/

Hi Imac

I can confirm that the white screen has now gone and correct screen appears.

I will post back as soon as I have chance to complete the store import.

Regards

Barry

11

Hi

The fix gets me to the next stage.

When I select "Import" I get two messages about images and a message to say "Import failed".

Any ideas on this please?

Regards

Barry

12

I got the same blank page. What did you do to fix the problem ? The link to the bug report doesn't work.

Thanks

13

http://forum.cs-cart...ort-page-hangs/

14

Thanks it worked. I wasn't logged in.

I can believe they didn't do a patch for this until the next version :(

15

Thanks it worked. I wasn't logged in.

I can believe they didn't do a patch for this until the next version :(

We distribute the renewed Store Import add-on via Marketplace. Please check it: http://marketplace.cs-cart.com/add-ons/store-import.html