Hello,
I'm trying to use the Store import Add-on, to import a store from 3.0.6 professionnal to 4.3.2
At the begining, everything is fine. I can see the following steps :
- Cloning Database
- Upgrading to 401
- Upgrading to 402
- Upgrading to 403
- Upgrading to 411
- Upgrading to 412
- Upgrading to 421
And then, it stops, goes back to the admin panel, and nothing more. I can't pass that step.
Please have you any Idea ?
Thanks,
Eric LM
What do you see in the Store import logs file? (var/store_import)
Thank you eComLabs. It seems that the file has no end. Here are the last lines (in french)
(...)
1442933617 - Updating data
1442933617 - 1
1442933617 - Updating data
1442933617 - 1
1442933617 - Updating data
1442933617 - Upgrading to 421
1442933617 - 1
1442933617 - Importation des données
1442933617 - 1
1442933617 - Importation des données
1442933617 - 1
1442933617 - Updating add-ons
But before, there are no error messages. Everything looks fine in that log file, except that it ends suddenly
Eric LM
Looks like timeout issue. Ask your hosting administrator to increase timeout value and try the upgrade again
Well I can't increase the timeout, because I'm hosted on a shared server, and this value is not adjustable.
I must find an other solution than the import store add-on, I think.
Eric LM
In this case you can make a copy of the website and install it on the local server. Then just make an upgrade there and upload the result on the live server.
Another option to try is to do a store import to 4.2.4, then do upgrades from that to the current level. A few more steps, but 4.2.4 store import has proven to be more reliable than te 4.3.x imports (which is why they stopped offering store import)
In this case you can make a copy of the website and install it on the local server. Then just make an upgrade there and upload the result on the live server.
Yes, thank you. I'm going to try that, if I can find a cs-cart 3.0.6 version
Yes, thank you. I'm going to try that, if I can find a cs-cart 3.0.6 version
You can always contact CS-Cart support team and ask them to provide you with any version
Well, I managed to install a local copy of my website with cs-cart 3.0.6. Then I started the store import, and the process stops at the same level.
1443717816 - Upgrading to 415
1443717816 - 1
1443717816 - Importation des données
1443717816 - 1
1443717816 - Importation des données
1443717816 - 1
1443717816 -
Importation des données
1443717816 - 1
1443717816 - Updating data
1443717816 - 1
1443717816 - Updating data
1443717816 - 1
1443717816 - Updating data
1443717816 - 1
1443717816 - Updating data
1443717816 - Upgrading to 421
1443717816 - 1
1443717816 - Importation des données
1443717816 - 1
1443717816 - Importation des données
1443717816 - 1
1443717816 - Updating add-ons
Here is my php.ini
;;;;;;;;;;;;;;;;;;;
; Resource Limits ;
;;;;;;;;;;;;;;;;;;;
max_execution_time = 900
max_input_time = 900
memory_limit = 5096M
Any idea ? Should I desable any add-ons ?
Thanks,
Eric LM
I would certainly disable any 3rd party addons from V3 before upgrading. V3 and V4 are NOT compatible from an addon perspective and you will need to work with the addon vendor to get a V4 solution.
Well, I desabled all my addons in cs-cart 3.0.6, and the Store Import process is still blocked at the same level... No way to upgrade ! The log file is exactly the same !
If there are no errors in your PHP error_log file then I suggest you review your Apache error_log file to see if it terminated the underlying PHP process due to a timeout. But given that it returns to the admin panel, I would assume that you have NOT reached an Apache timeout. But some other event may have occurred so I would review the Apache logs.
If all seems okay, contact helpdesk and elicit their support.
Hello, I've contacted the Developpers who found a bug in a php file. And then, I managed to transfer my shop from cs-cart V3 to cvs-cart V4. Thank you !
Mind sharing the fix? I'm having the same issue here importing 3.0.6 store to 4.3.2
I can send you the modified store_import addon, if you give me a mail adress.
I can send you the modified store_import addon, if you give me a mail adress.
my username at gmail.com
thank you very much!
i am facing the dame problem. can you please send me the modified store_import addon??
Could you just post the "universal diff" of the "fix" from cs-cart? If not, could you ask them for it and then provide it?