Store 2.2.4 Mv To 4.3.2 Fails At Upgrade To 301 - Cannot Connect To Imported Db

hi there... I need HELLLLLPPPP :)

I have tried and tried and I need to get my data from my 2.2.2 Prof store to the 4.3.7 MV store.

I tried IMPORT orders and it just skips all the line items :(

I tried other various things.. then contact CSCART and they tolld me to tinsall 4.3.2 MV and then upgrade my 2.2.2 store to 2.2.4 MV. I did this.. and the import runs and runs ...like for hours... and it keeps stopping at this point in the log file (Attached)....

PLEASE HELP... I change the Max execution time to 0 and max size i increaed to like 2500 just to niot be an issue...

PLEASE HELP... Any ideas?

1467680797 -
Creating table: store_import_views
1467680797 -
Importing data
1467680798 -
Importing data
1467680799 - 1
1467680799 - Updating data
1467680799 - 1
1467680799 - Updating data
1467680799 - 1
1467680799 - Updating data
1467680799 - 1
1467680799 - Updating data
1467680799 - Upgrading to 301
1467680799 - 1
1467680799 - Importing data
1467680799 - 1
1467680799 - Importing data
1467680799 - Store import has been canceled to prevent the loss of data. Could not connect to the imported database. Please contact tech support.Array
(
[0] => Array
(
[file] => /home/embroi12/public_html/Production/MIGRATION432/app/addons/store_import/Tygh/StoreImport/Mve/F225T301.php
[line] => 46
[function] => connectToImportedDB
[class] => Tygh\StoreImport\General
[type] => ::
[args] => Array
(
[0] => Array
(
[path] => /home/embroi12/public_html/Production/MIGRATEFROM
[db_host] => *****
[db_name] => *****
[db_user] => *****
[db_password] => *****
[table_prefix] => cscart_
[storefront] => v4test.embroitique.com
[secure_storefront] => v4test.embroitique.com
[crypt_key] => *****
[admin_index] => v4test.embroitique.com/embro_admin189.php
[product_edition] => MULTIVENDOR
[product_version] => 2.2.4
[product_name] => CS-CART
[new_storefront_url] => version3.embroitique.com
[new_secure_storefront_url] => version3.embroitique.com
[russian_edition] =>
[skin_name] => embroitique
)
)
)
[1] => Array
(
[file] => /home/embroi12/public_html/Production/MIGRATION432/app/addons/store_import/Tygh/StoreImport/General.php
[line] => 1507
[function] => import
[class] => Tygh\StoreImport\Mve\F225T301
[type] => ->
[args] => Array
(
[0] => 1
)
)
[2] => Array
(
[file] => XXXXXXX
[line] => 148
[function] => import
[class] => Tygh\StoreImport\General
[type] => ::
[args] => Array
(
[0] => Array
(
[path] => XXXX
[db_host] => *****
[db_name] => *****
[db_user] => *****
[db_password] => *****
[table_prefix] => cscart_
[storefront] => XXXXXX
[secure_storefront] => XXXX
[crypt_key] => *****
[admin_index] => XXXXX
[product_edition] => MULTIVENDOR
[product_version] => 2.2.4
[product_name] => CS-CART
[new_storefront_url] => XXXXX
[new_secure_storefront_url] => XXXXX
[russian_edition] =>
)
)
)
[3] => Array
(
[file] => /home/embroi12/public_html/Production/MIGRATION432/app/functions/fn.control.php
[line] => 680
[args] => Array
(
[0] => /home/embroi12/public_html/Production/MIGRATION432/app/addons/store_import/controllers/backend/store_import.php
)
[function] => include
)
[4] => Array
(
[file] => /home/embroi12/public_html/Production/MIGRATION432/app/functions/fn.control.php
[line] => 451
[function] => fn_run_controller
[args] => Array
(
[0] => XXXXXXXXXXXXXXXXXXX
[1] => store_import
[2] => index
[3] => step_3
[4] =>
)
)
[5] => Array
(
[file] => XXXXXXXXXXXXXXXXXXXXXXX
[line] => 27
[function] => fn_dispatch
[args] => Array
(
)
)
)

Do you see any errors in the server error logs?

hi there... I need HELLLLLPPPP :)

I have tried and tried and I need to get my data from my 2.2.2 Prof store to the 4.3.7 MV store.

I tried IMPORT orders and it just skips all the line items :(

I tried other various things.. then contact CSCART and they tolld me to tinsall 4.3.2 MV and then upgrade my 2.2.2 store to 2.2.4 MV. I did this.. and the import runs and runs ...like for hours... and it keeps stopping at this point in the log file (Attached)....

PLEASE HELP... I change the Max execution time to 0 and max size i increaed to like 2500 just to niot be an issue...

PLEASE HELP... Any ideas?

1467680797 -
Creating table: store_import_views
1467680797 -
Importing data
1467680798 -
Importing data
1467680799 - 1
1467680799 - Updating data
1467680799 - 1
1467680799 - Updating data
1467680799 - 1
1467680799 - Updating data
1467680799 - 1
1467680799 - Updating data
1467680799 - Upgrading to 301
1467680799 - 1
1467680799 - Importing data
1467680799 - 1
1467680799 - Importing data
1467680799 - Store import has been canceled to prevent the loss of data. Could not connect to the imported database. Please contact tech support.Array
(
[0] => Array
(
[file] => /home/embroi12/public_html/Production/MIGRATION432/app/addons/store_import/Tygh/StoreImport/Mve/F225T301.php
[line] => 46
[function] => connectToImportedDB
[class] => Tygh\StoreImport\General
[type] => ::
[args] => Array
(
[0] => Array
(
[path] => /home/embroi12/public_html/Production/MIGRATEFROM
[db_host] => *****
[db_name] => *****
[db_user] => *****
[db_password] => *****
[table_prefix] => cscart_
[storefront] => v4test.embroitique.com
[secure_storefront] => v4test.embroitique.com
[crypt_key] => *****
[admin_index] => v4test.embroitique.com/embro_admin189.php
[product_edition] => MULTIVENDOR
[product_version] => 2.2.4
[product_name] => CS-CART
[new_storefront_url] => version3.embroitique.com
[new_secure_storefront_url] => version3.embroitique.com
[russian_edition] =>
[skin_name] => embroitique
)
)
)
[1] => Array
(
[file] => /home/embroi12/public_html/Production/MIGRATION432/app/addons/store_import/Tygh/StoreImport/General.php
[line] => 1507
[function] => import
[class] => Tygh\StoreImport\Mve\F225T301
[type] => ->
[args] => Array
(
[0] => 1
)
)
[2] => Array
(
[file] => XXXXXXX
[line] => 148
[function] => import
[class] => Tygh\StoreImport\General
[type] => ::
[args] => Array
(
[0] => Array
(
[path] => XXXX
[db_host] => *****
[db_name] => *****
[db_user] => *****
[db_password] => *****
[table_prefix] => cscart_
[storefront] => XXXXXX
[secure_storefront] => XXXX
[crypt_key] => *****
[admin_index] => XXXXX
[product_edition] => MULTIVENDOR
[product_version] => 2.2.4
[product_name] => CS-CART
[new_storefront_url] => XXXXX
[new_secure_storefront_url] => XXXXX
[russian_edition] =>
)
)
)
[3] => Array
(
[file] => /home/embroi12/public_html/Production/MIGRATION432/app/functions/fn.control.php
[line] => 680
[args] => Array
(
[0] => /home/embroi12/public_html/Production/MIGRATION432/app/addons/store_import/controllers/backend/store_import.php
)
[function] => include
)
[4] => Array
(
[file] => /home/embroi12/public_html/Production/MIGRATION432/app/functions/fn.control.php
[line] => 451
[function] => fn_run_controller
[args] => Array
(
[0] => XXXXXXXXXXXXXXXXXXX
[1] => store_import
[2] => index
[3] => step_3
[4] =>
)
)
[5] => Array
(
[file] => XXXXXXXXXXXXXXXXXXXXXXX
[line] => 27
[function] => fn_dispatch
[args] => Array
(
)
)
)

This issue is usually caused by server timeouts. Please contact your server administrator and ask him/her to increase the Master value of the following PHP directives:

mysql.connect_timeout
default_socket_timeout


And the values of these SQL settings:

wait_timeout
max_allowed_packet

Thanks. I am changing the connect_timeout and socket from 60 to 6000 just for now.

I didnt see a wait_timeout so I added one and I doubles max allowed packet to 16M.

Will run again and let you know.

Ok. I tried it and got the same error. Exactly the same spot. I changed all the above timings, etc... Any other ideas???

Ok. I tried it and got the same error. Exactly the same spot. I changed all the above timings, etc... Any other ideas???

Please contact us via HelpDesk so that we could examine the issue on your server.