site not loading

hi there,

the site was working fine,till something happen.I don’t know why ,the site doesn’t fully load,and the image of the live help is not loading as well.

link to the issue

now is loading…i realize that i observed this before,it looks like it comes and goes…maybe a server problem?any clues that could cause this “loading problem” combined with not loading the live help ?

I’ve noticed the live help is a little slow to load up the icon at times… that might be the source

You notice the same issue in your website?

i think is just a problem with my connection,someone told me that

Tel/WiFi tends to get cached at the gateway, so it could be the connection or the gateway or both…

i’m using a three mobile 3g usb stick pay as you go