I am using V 3 of CS-Cart. I have UPS real time shipping set-up and the drop down selected for USA: USA Ground. When I test a 7lb product in the shipping settings, I get $14.74 which is acceptable. When I do a test add to cart, I get over $41.00, not good. I have tested it with sales tax enabled and disabled.
I am using the same settings in two other older CS-Cart versions and everything is fine. Any help would be greatly appreciated.
Thank you!
Look at my comments here and let me know if they resonate at all with your situation:
Thanks, it didn't help. The rates are accurate with the test in the shipping config area. I see no reason that the cart can't calculate the same rate in the cart. Not sure what to do.
Hello feniexstore.com,
Thank you for your message.
I suggest that you should follow the instructions of our Knowledge base article:
http://kb.cs-cart.co…e-shipping-cost
If it does not help you, the problem requires examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.
Thank you.
—
Pavel Zyukin
CS-Cart Support team
[quote name='feniexstore.com' timestamp='1359832484' post='154299']
Thanks, it didn't help. The rates are accurate with the test in the shipping config area. I see no reason that the cart can't calculate the same rate in the cart. Not sure what to do.
[/quote]
Fenix,
Now go back to your admin>settings>general>Default Location and try leaving all address fields blank other than your Country field, then test the realtime rates being returned to your cart…