I am having a strange issue. I am trying to place an order through the back end and I am getting an error. The error says I have no shipping method selected. I know I do have shipping because my customers have no problem ordering themselves.
The image shows the admin. After I select the product, the shipping method is supposed to appear but it does not. It works on my other sites.
I am having a strange issue. I am trying to place an order through the back end and I am getting an error. The error says I have no shipping method selected. I know I do have shipping because my customers have no problem ordering themselves.
The image shows the admin. After I select the product, the shipping method is supposed to appear but it does not. It works on my other sites.
Probably, shipping method is configured incorrectly. Please check this article: http://docs.cs-cart.com/4.3.x/user_guide/shipping_and_taxes/shipping_methods/no_options.html
I checked everything noted and I still can not get it to work. My customers have no problem on the front end, I just on the back end, I can not create an order.
I checked everything noted and I still can not get it to work. My customers have no problem on the front end, I just on the back end, I can not create an order.
Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.