Shipping is being added on Downloadable Products

Store Builder Questions
1

I have checked off free shipping for these products. What other step am I missing?



John

2

Make sure each product doesn’t have extra freight added in tick box



John

3

Thanks John, If that is the box labelled, “Shipping freight ($):”, there is nothing entered. I’m not sure I’m looking at what you’re referring to though as this would require an amount rather then a tick.

4

Hey John



U may have the “enable shipping for downloadable products” box ticked toward the bottom below seo and meta data etc



John

5

Thanks for that suggestion, but no that is not ticked.

6

Not sure then!!

You made sure you cleared your cache before checking changes didn’t u John

7

Yes cache is cleared regularly on the browser. I’ll have to see if there is another on the server. I’m having a similar problem with tax except it’s not charging it.