Shipping is being added on Downloadable Products

I have checked off free shipping for these products. What other step am I missing?


Make sure each product doesn’t have extra freight added in tick box


Thanks John, If that is the box labelled, “Shipping freight ($):”, there is nothing entered. I’m not sure I’m looking at what you’re referring to though as this would require an amount rather then a tick.

Hey John

U may have the “enable shipping for downloadable products” box ticked toward the bottom below seo and meta data etc


Thanks for that suggestion, but no that is not ticked.

Not sure then!!

You made sure you cleared your cache before checking changes didn’t u John

Yes cache is cleared regularly on the browser. I’ll have to see if there is another on the server. I’m having a similar problem with tax except it’s not charging it.