Sales report toggle missing:
Looking at the manual I see that to generate sales reports you click on sales report tab under orders and then the toggle which then gives you a choice.
My challenge is that the toggle does not appear.
I wonder if this is something missing from my code that I can easily fix or if it is a bigger problem, or a bug?
Thank you for all help!
From the manual:
3.2. Sales reports In this section, you can find a detailed statistics on the sales that have been made in your web store.
Statistics may be represented in a form of graphical or tabular charts. For convenience, charts are grouped into separate reports.
You are encouraged to use several pre-defined reports or create your own reports. To switch between the reports, use the toggle on the left.
To create a custom report: 1. In the Orders → Sales reports section, press the button and choose Manage reports to display a list of all available reports.
2. Click the button .
This will open a form with the report details.
3. Complete the form. Name - Name of the report as it will appear in the list of reports. Pos. - Position of the report relatively to the position of the reports in the list.
Status - Status of the report (active or disabled.)
4. Click the Create button. The new report will be listed among the other report
Does anyone have even a basic idea what the answer is?
hi Traveler,
possibly you use CS-Cart Ultimate and see sales reports under a company (not by All stores) - Screenshot by Lightshot
other reason might be about permissions - possibly you check reports under restricted site administrator (administrator of any user group) so please try to check under super administrator.
if guesses are still missed, please provide temporary FTP access into Personal Messanger and our technicians will check the issue for you.
best regards,
WSA team
We are also ready to examine the issue for you
[quote name='Damir (WSA-team)' timestamp='1434392010' post='218842']
hi Traveler,
possibly you use CS-Cart Ultimate and see sales reports under a company (not by All stores) - [url=“Screenshot by Lightshot”]http://prntscr.com/7hb4l3[/url]
other reason might be about permissions - possibly you check reports under restricted site administrator (administrator of any user group) so please try to check under super administrator.
if guesses are still missed, please provide temporary FTP access into Personal Messanger and our technicians will check the issue for you.
best regards,
WSA team
[/quote]
Thank you for trying to help.
I use the normal CS cart with a lifetime license - I don't know what they call it now there was no special name in the past.
Only one store and no separate permissions - one admin only.
Again your help is appreciated.