I see how to add product options and everything is working fine. For example, if we have a product and the options are colors, we could have the following either in drop-down box or radio buttons. We use drop-down boxes:
Red
Green
Blue
But, in this scenario, “Red” is the top option and is selected by default. We are trying to do the following and throw a warning message if nothing is selected and prevent the customer from adding the product to the cart.
(Select Options)
Red
Green
Blue
Other carts let you add a “Null” value to the “Select Options” option and if it is set as the top option, makes it an invalid selection (meaning the customer has to choose something OTHER than “Select Options” which is our goal.)
Too many times, customers just take the default then email us to change their option.
Anyone figure this out? We have it set to required but can't seem to get this functionality working. maybe it isn't available?
You can find the Options type setting on the Update product page
Options type - Select a type of the product options, i.e. how this product's options and variants appear on the storefront: Simultaneous - all options and variants appear simultaneously and independently; Sequential - options and variants are chosen successively one after another, and customers will be able to chose only the allowed option combination, avoiding exceptions.
In your case it is required to select the Sequential option. Please try