[size=3]A customer contacted me today regarding a promo code that was not working for them. The coupon code they were using is correct. When I review the promotions, the code matches, it is not expired, and I’ve tested it myself. When I add the item to the cart, proceed to checkout, and enter the discount code, I get the following error.[/size]
[quote]There is no such discount coupon. Please try again.[/quote]
[size=3]I’ve also tested other coupon codes that we ahve setup and get the same error. Can anyone point me to what they they think may be causing the error? If the code matches, and it is not expired, how can the customer be getting this error?[/size]