We are moving from 4.9 to 4.13.

On the new store, promotions appear but the price does not change.

Any idea to resolve it ?

Have a good day

Try to create new promotion with the same condition and check. Possibly old promotions were not upgraded correctly


Thanks for your answer.

I have created a new promotion. The result is the same.

It appears well in the banner with all the promotions.

But it does not affect the price displayed on the "test" product.

Examination is required. Please contact support team

ok, thanks