Products Automatically Being Deleted From Cart

I've had multiple customers complain that they would add an item to there shopping cart, and after viewing there cart, the products are automatically deleted. All customers were on Mac OS, using Safari. I am using 3.0.3 PROFESSIONAL



[font=“Times New Roman”][size=“3”][color=“#000000”]Has anyone experienced something similar? Solution?[/color][/size][/font]

no, Ive seen compatibility moe in IE on V3, but dont know about safari

[quote name='royaljam' timestamp='1421175965' post='202493']

I've had multiple customers complain that they would add an item to there shopping cart, and after viewing there cart, the products are automatically deleted. All customers were on Mac OS, using Safari. I am using 3.0.3 PROFESSIONAL



[font=“Times New Roman”][size=“3”][color=#000000]Has anyone experienced something similar? Solution?[/color][/size][/font]

[/quote]

Hello,

Can you please share your website details so that we will check the let you know the issue happening scenario.

Thankyou.

Has anyone else experienced this. Had a few more customers complain. It seems it's happening with the latest version of mac OS…

anyone else experiencing this?

I have seen this issue on latest OS X Safari. I also have seen it on iOS Safari with cookies disabled.

[quote name='euromickey' timestamp='1422295989' post='203479']

I have seen this issue on latest OS X Safari. I also have seen it on iOS Safari with cookies disabled.

[/quote]



Any solution?

IOS 8 and Safari is a nightmare. To many problems to list.

[quote name='Kayokoko Swimwear' timestamp='1422374820' post='203592']

IOS 8 and Safari is a nightmare. To many problems to list.

[/quote]



I agree. I am considering getting rid of CS-Cart after 5 years as it's costing me money!

This problem appear also in CS MV 4.2.4.



We looking for a fix too.

[quote name='dennis' timestamp='1423475356' post='204667']

This problem appear also in CS MV 4.2.4.



We looking for a fix too.

[/quote]

post to bug tracker

I added the following to config.local.php and it seemed to fix it, now I need to test on all the other browsers also.



[color=#000088]if[/color][color=#666600]([/color][color=#000000] [/color][color=#666600]![/color][color=#000088]defined[/color]color=#666600[/color][color=#000000] [/color][color=#666600])[/color][color=#000000] define[/color][color=#666600]([/color][color=#008800]'SKIP_SESSION_VALIDATION'[/color][color=#666600],[/color][color=#000000] [/color][color=#000088]true[/color][color=#666600]);[/color]

[quote name='howardfranks' timestamp='1423599683' post='204904']

I added the following to config.local.php and it seemed to fix it, now I need to test on all the other browsers also.



[color=#000088]if[/color][color=#666600]([/color][color=#000000] [/color][color=#666600]![/color][color=#000088]defined[/color]color=#666600[/color][color=#000000] [/color][color=#666600])[/color][color=#000000] define[/color][color=#666600]([/color][color=#008800]'SKIP_SESSION_VALIDATION'[/color][color=#666600],[/color][color=#000000] [/color][color=#000088]true[/color][color=#666600]);[/color]

[/quote]



Where in the config file did you add this? Can i place it in the bottom?



What does this line actually do?



Thanks!

[quote name='johnbol1' timestamp='1423493515' post='204726']

post to bug tracker

[/quote]



I did a post in the Cs Helpdesk and I'm awaiting their feedback.

Its reported to Bug Tracker also, and they just came up with the standard answer:



«Unfortunately, we failed to reproduce such an issue on the default CS-Cart»



http://forum.cs-cart.com/tracker/issue-5531-safari-ios8-browser-dropping-cart-items-on-v306/

[quote name='howardfranks' timestamp='1423599683' post='204904']

I added the following to config.local.php and it seemed to fix it, now I need to test on all the other browsers also.



[color=#000088]if[/color][color=#666600]([/color][color=#000000] [/color][color=#666600]![/color][color=#000088]defined[/color]color=#666600[/color][color=#000000] [/color][color=#666600])[/color][color=#000000] define[/color][color=#666600]([/color][color=#008800]'SKIP_SESSION_VALIDATION'[/color][color=#666600],[/color][color=#000000] [/color][color=#000088]true[/color][color=#666600]);[/color]

[/quote]



Did this affect any other browsers? Is this the solution? Also where in config did you place this code?


[quote name='Onkel_Sid' timestamp='1423649136' post='204955']

Its reported to Bug Tracker also, and they just came up with the standard answer:



«Unfortunately, we failed to reproduce such an issue on the default CS-Cart»



http://forum.cs-cart…-items-on-v306/

[/quote]



Hate this crap.

[quote name='Onkel_Sid' timestamp='1423647801' post='204951']

Where in the config file did you add this? Can i place it in the bottom?



What does this line actually do?



Thanks!

[/quote]



I added it at the top as one of the first statements

[quote name='Onkel_Sid' timestamp='1423647801' post='204951']

Where in the config file did you add this? Can i place it in the bottom?



What does this line actually do?



Thanks!

[/quote]



It fixes the issue with IOS8 and in my case it stopped Safari dropping products out of the shopping cart.

Hi guys. I need your assistance in reproducing this issue.


  1. Please check if this issue reproduces for you at http://demo.cs-cart.com .
  2. Check to make sure that cookies are not blocked in your browser ( Manage cookies and website data in Safari on Mac - Apple Support ).
  3. If cookies are blocked, please allow cookies in your browser and check if the issue is reproduced in your site.



    I look forward to your reply.
  1. works fine on demo store with disabled cookies. used safari 8.
  2. fails on clear-installed new shop (products get deleted).