We have been trying to determine why products filtres are grayed out and unselectable on our site.
We have a large site with 6000+ products, 700 + features and lots of filters. For example, our 'length' feature for boxes has 83 variations alone.
We have a Cardboard Box Category on our web site. There 90+ products, and each product has it's length, width, height as a feature and filter.
The very first box on the page is 3 x 3 x 2.
When you look the source code for the 'height' filter check box, some are have a class element class="filter-item have a html link built in:
27 1/2 inches (2)
[font=arial,helvetica,sans-serif]But others have a class tag that says the element is disabled. The filter variant '3', for example:[/font][/font]
Why are some filters just disabled?
I have increased the elements per page to 5000.
I have changed this line in the config.php file to eveything from 1 to 5000:
I have used the Clear Cache features countless times.
But regardless of what I do, it fails to bring in every filter for that category, as well as others.
It there another variable to change that will allow us to use these?
[color=#FFFFFF][font=Consolas,]It -item disabled[/font][/color]