I've recently installed CS Cart and I'm trying to enter products, however when I enter the details in the new product page nothing happens when I click either “Create” or “Create and close”
Dear Neptune,
It is better to provide us with the screenshots.
Best regards, Alt-team.
This is a screenshot of the product entry page, when I click on create or create and close nothing happens
Please check if there is any javascript error on the page.
Does the product show up in the front end of the store?
[quote name='eComLabs' timestamp='1412686083' post='193519']
Please check if there is any javascript error on the page.
[/quote]
I get the following javascript error:
[color=red]Error: ty.editor: method change does not exist[/color]
[color=red][url=“view-source:https://www.deliverypaid.com/store/var/cache/misc/statics/js/tygh/scripts-4cc85e02ae43834982bdfc6cd3fa84b31412678485.js?ver=4.2.2”]https://www.deliverypaid.com/store/var/cache/misc/statics/js/tygh/scripts-4cc85e02ae43834982bdfc6cd3fa84b31412678485.js?ver=4.2.2:19[/url]&host=www.deliverypaid.com[/color]
[quote name='kingsleypress' timestamp='1412686470' post='193522']
Does the product show up in the front end of the store?
[/quote]
No, nothing shows up
[quote name='neptune' timestamp='1412765669' post='193629']
I get the following javascript error:
[color=red]Error: ty.editor: method change does not exist[/color]
[color=red]https://www.delivery…eliverypaid.com[/color]
No, nothing shows up
[/quote]
Try to select another WYSIWYG editor in the settings, clear the cache and check the result.
Yesterday I attempted to upgrade from 4.2.2 to 4.2.3, but it broke my theme.
I uninstalled my upgrade, but now I can't edit products… The WYSISYG is missing and the “SAVE” button doesn't work. However it is working when I edit categories.
Firebug is also giving me the same error:
[color=#ff0000]Error: ty.editor: method change does not exist[/color]
I've already manually cleared the cache and it's still not working…
Any suggestions?
[quote name='nathand' timestamp='1414170951' post='195167'] Yesterday I attempted to upgrade from 4.2.2 to 4.2.3, but it broke my theme. I uninstalled my upgrade, but now I can't edit products… The WYSISYG is missing and the “SAVE” button doesn't work. However it is working when I edit categories. Firebug is also giving me the same error: [color=#ff0000]Error: ty.editor: method change does not exist[/color] I've already manually cleared the cache and it's still not working… Any suggestions? [/quote]
Did you try to choose another WYSISYG editor?