Problem with Payment Processor

hi i have a dutch provider PAY as a payment processor all whas ok after update and also update of the plugin i get Sorry, service is temporarily unavailable.
when i disable the IDEAL then no problem tryed everything but dont see the problem plugin is working on a test site with no problem

is there people that can help check it
justgrade.nl

Hello

That page is CS-Carts generic fatal error page and it carries the real exception with it, as an HTML comment. Open the failing page, hit Ctrl+U, scroll to teh very bottom. You get the exception class, the message, the file and the line. Post that here and this is solved.

I went through your checkout as a customer. The payment step renders fine, the redirect to PAY works, the order gets created, and coming back with an unpaid transaction is fine as well.

Unrelated, but worth knowing. Your PAY account is in test mode right now, the gateway shows “This is a test payment”, so no customer can actually pay. And order 3361 is my test one, feel free to delete it.

Best regards
Robert

Hi Robert

yes someone already checked there
there where some smarty problems with the theme nova thats fixed now

many Thx

Hello

You are welcome :slight_smile:

Best regards
Robert