PayPal email has me puzzled

General General Questions
1

PayPal sent me an email…
Following DigiCert’s direction PayPal will start using Certificates issued from DigiCert Global Root G2 Chain. We are requesting you to add DigiCert Global Root G2 to truststores that are used to connect to with PayPal. PayPal will begin to use certificates with the Root G2 Chain from October 2024.
My web host says it’s up to the developers of the CS-Cart PayPal add on.
Does anyone have any advice about this ?

2

I may be wrong but it sounds like the brand of SSL cert you use for your store.?

3

Its a bit ambiguous but I think it means your certs will be fine till they run out, then when you renew they will be the new version
EDIT:: DigiCert root and intermediate CA certificate updates 2023

4

You know much more than I do about these things but anther puzzle is why my web host ( who supplied my current SSL certificate ) doesn’t know anything.

5

I hope you are correct. I do wish PayPal could learn to communicate with non-developers.

6

Hi!

If possible, please include the full message you received from PayPal here.

Thank you.

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7

Updates to your PayPal Account

Hi Nxxxx
We want to make you aware of recent changes that are relevant for your PayPal account. Your updates are summarised below.

Legal & Pricing Updates

We are discontinuing the Subscriptions Agreement Report (SAR) and IPL – Inventory profit and loss reports for all merchants. After 31 August 2024, merchants will no longer be able to subscribe to or request these reports from their accounts.
Tick

Following DigiCert’s direction PayPal will start using Certificates issued from DigiCert Global Root G2 Chain. We are requesting you to add DigiCert Global Root G2 to truststores that are used to connect to with PayPal. PayPal will begin to use certificates with the Root G2 Chain from October 2024. More information and required steps can be found below:

DigiCert root and intermediate CA certificate updates 2023

Our ongoing focus is to help your business thrive. For additional resources, check out the links below.

Thanks for being a valued customer,
The PayPal Team

8

Thanks for the provided text!

Found this one:
https://www.reddit.com/r/paypal/comments/1ce5l34/paypal_switching_to_the_digicert_global_root_g2/

It looks like you will need to make a note for the PayPal payment, that it won’t be compatible with the outdated OS, like Windows 7 or older. And, probably, you may need to ask your server administrators to add DigiCert root certificate to your server, in order for the PayPal payments to continue to work.

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