Payment Information Not Captured

We process credit card payments offline.

In every case, we receive the typical info: Name, CC #, CVV, etc.

Today we received an order with no Payment Information at all. It was completely missing. Check out the attached image.

  • We troubleshot by checked the DB tables, but they seemed fine.

  • We even tried to recreate the scenario by disabling JavaScript, but that didn’t work – I couldn’t place an order or even login without JS turned on.

    Has anyone encountered this Payment Info problem before?


I am having exactly the same problem… Help…